
King O'Rourke Auto Group
Smithtown, NY
Filter Reviews by Keyword
By Type
378 Reviews of King O'Rourke Auto Group

Nice ppl, precision work. Jackie is very helpful and professional. I recommend anyone looking to purchase new or used car to go there Jackie is very helpful and professional. I recommend anyone looking to purchase new or used car to go there More
Sooo Im reading all these reviews from prior customers… not 1 reply was a apology… Seemed to be shady responses… I put down a deposit on a vehicle Which I am going to cancel and go else where…. not 1 reply was a apology… Seemed to be shady responses… I put down a deposit on a vehicle Which I am going to cancel and go else where…. More
The sales people are excellent. The service department is excellent, however, I would be leery of the “Butler Service” that they sell as an add on. I have not had the best of experi The service department is excellent, however, I would be leery of the “Butler Service” that they sell as an add on. I have not had the best of experiences with that service. I will give them a “C” for effort, it seems that they want to do the right thing but the application is where they struggle. That being said, the do try to make things right when you are not happy. More
Horrible experience , missing money and gas card from car no-one (service mgr) ever addressed after made complaint with corporate . All for recall that was made worse in my opinion, they wrote on my slip, no-one (service mgr) ever addressed after made complaint with corporate . All for recall that was made worse in my opinion, they wrote on my slip, I told them not to look into suspension warning why would I say not to look into that when the recall was for rear toe link which IS PART OF THE SUSPENTION ! Corporate asked why I didn't call the dealership because they are nasty ,rude and plan mean to every customer in person or on the phone . Corporate nor dealership not addressing this makes me think they are aware or just don't care of the existing problems within service. More

Great experience with Jackie! She exceeded my expectations! I was told she was good, but totally did not expect her to be this good! Thank you Jackie and the King Orourke Team for getting me thi expectations! I was told she was good, but totally did not expect her to be this good! Thank you Jackie and the King Orourke Team for getting me this great deal on my new Truck!!! More

Great experience with Jackie. Super attentive to detail , great communication and super friendly . When you buy a car from Jackie your buying an experience ! Will def be back again ! Give her a raise she is great communication and super friendly . When you buy a car from Jackie your buying an experience ! Will def be back again ! Give her a raise she is one of the best salespeople I have ever dealt with ! More

OMG Where did they find JACKIE??? She was the ABSOLUTE BEST SALESPERSON IVE EVER DEALT WITH! I wish she can sell every make so I just have to deal with her forever!! Excellent JOB Jackie! Keep up the grea BEST SALESPERSON IVE EVER DEALT WITH! I wish she can sell every make so I just have to deal with her forever!! Excellent JOB Jackie! Keep up the great work!! If I can give her 100 stars I would! Finally a car buying experience that was actually a pleasure!! More
Bob Chernosky is the Best Auto salesman I have dealt with in my 79 yrs. Totally honest, trustworthy, knowledgeable. Everything he promised was delivered. My GMC delivered spotless like new. Great guy… ask in my 79 yrs. Totally honest, trustworthy, knowledgeable. Everything he promised was delivered. My GMC delivered spotless like new. Great guy… ask for him at King O’Rourke, L.I. NY. My wife and I were totally pleased!!! More
Jackie was amazing though the whole process. I walked in one day after work as my BMW lease was up come November they offered to pay off my final payments and got me into an XT5 demo fully loaded it’s beaut one day after work as my BMW lease was up come November they offered to pay off my final payments and got me into an XT5 demo fully loaded it’s beautiful and I love how comfortable and the way it drives More