King Kia

Felipe did really good helping me find my car. It was such a smooth process and really helped make it exciting and also maximize the most of my time. He was super nice and helpful and I would for It was such a smooth process and really helped make it exciting and also maximize the most of my time. He was super nice and helpful and I would for sure recommend More

It was very pleasant interaction, I had excellent communication with Felipe and recommend him to my friends communication with Felipe and recommend him to my friends More

One of the things about this dealership is the customer service experience which is excellent. It’s my second purchase, and my experience has been excellent both times. service experience which is excellent. It’s my second purchase, and my experience has been excellent both times. More

Felipe Vazquez and the entire team at King Kia provided exceptional service and made the purchase process efficient and painless. No pressure and very knowledgeable about the products. exceptional service and made the purchase process efficient and painless. No pressure and very knowledgeable about the products. More

Great service. Friendly atmosphere. Felipe was extremely helpful took care of all our questions said if any questions arise to call him anytime Friendly atmosphere. Felipe was extremely helpful took care of all our questions said if any questions arise to call him anytime More

Felipe Vasquez was a great help in working with us so our 21 year old daughter could get her first car - on her own! (With help from us) 21 year old daughter could get her first car - on her own! (With help from us) More

Felipe was amazing! Great service and took care of us from beginning to end! Highly recommend King Kia in Gaithersburg and Felipe in sales ! Great service and took care of us from beginning to end! Highly recommend King Kia in Gaithersburg and Felipe in sales ! More

I purchased a used Honda Odyssey in April 2024. Once the sale was complete (I paid the full amount with a personal check), they told me there was only one set of keys. Why this was not disclosed Once the sale was complete (I paid the full amount with a personal check), they told me there was only one set of keys. Why this was not disclosed before, I do not know. When I complained to the used car sales manager I was told they would get me another key. After weeks of waiting and many unreturned phone calls, I went to the dealership. I spoke with another manager who took all the information, explained the process and said he would order the key and call me when it came in. After 3 more weeks of hearing nothing with more unreturned phone calls and emails I went to the dealership again. There was yet another manager I spoke with who told me to go to a Honda dealership and order the key and to text him the receipt and he would reimburse me for the key (which is just shy of $400). When I asked him to send me an email stating this, he declined and instead gave me his business card and wrote “reimburse for key” on the back. Oh, and by the way, their systems have been down for over two weeks, they say, so ithe reimbursement won’t happen right away. This is complete xx. I’m tired of being lied to by three different sales managers. Stay away from this place. More

Max was awesome. I couldn’t have asked for more! He was so friendly and helpful I couldn’t have asked for more! He was so friendly and helpful More

We had such a great & easy experience at King Kia and with Max.! They had just gotten the Kia Telluride we wanted the night before. They worked with us on rates. Max was our salesman and we truly recomme with Max.! They had just gotten the Kia Telluride we wanted the night before. They worked with us on rates. Max was our salesman and we truly recommend him, he was so down to earth and easy to talk to! He even called to check in to see how it has been running since we bought it. More