King Kia

Very good experience with the store for the entire process of purchasing the vehicle. Vargas helped me a lot on understanding the vehicles information. process of purchasing the vehicle. Vargas helped me a lot on understanding the vehicles information. More

Never seen a dealership & managers with no selling experience. If you come with a finance price from your own bank & they would not make a sale happened??? After their company supposedly said No! Not experience. If you come with a finance price from your own bank & they would not make a sale happened??? After their company supposedly said No! Not sure if any of the mangers etc. have any training 🤔 More

In looking to buy my KIA I talked to at least 15 dealerships. Nan Wong was by far the best to work with. She gave me the most fair price and never tried any dishonest tricks that car dealers try. Ve dealerships. Nan Wong was by far the best to work with. She gave me the most fair price and never tried any dishonest tricks that car dealers try. Very pleasant experience. Highly recommended More

My Kia Optima was stolen in March 2023 and taken to the King Kia AutoBody shop for repairs. After two months, I finally got my Kia back. I had to follow up constantly to know the status of my repairs. Prio King Kia AutoBody shop for repairs. After two months, I finally got my Kia back. I had to follow up constantly to know the status of my repairs. Prior to receiving my Kia, the AutoBody shop said that they did a "full detail" of the interior of the car. When I picked up my car, there was an additional scratch on the bumper of my car that was not there and the interior was completely dirty. I put my hands on the steering wheel and the dash, my hands were completely black. There were leftover screws in the cup holder and on the side door. There was still pieces of broken glass in the back seat from when the back window was broken. My gas tank also had two miles remaining until completely empty. I am completely disappointed in how they took care of my car after it was stolen. I understand that everyone is busy, but this was a very traumatic experience to begin with and to receive my car in this condition is uncalled for. I would not recommend them for your services. More

The entire ordeal felt a bit pushy. It took a ridiculously long time to get to financing as well. It took a ridiculously long time to get to financing as well. More

Got a written confirmation on OTD but when I got there, one of the managers flat out lied to me saying that the said price was for a different car and tried to charge me a lot more than promised. But how one of the managers flat out lied to me saying that the said price was for a different car and tried to charge me a lot more than promised. But how can you have a different car with the same VIN??? Dishonest manager makes dishonest dealership. I do not recommend this dealership. More

(Sales) Jose Vargas, (Manager) Nan Wong, and (Finance) Shane Simpson are the best! They found us the perfect Telluride and had us out the door in record time. I can’t say enough about their professionalis Shane Simpson are the best! They found us the perfect Telluride and had us out the door in record time. I can’t say enough about their professionalism. We were never pressured to take a car we didn’t want or to get into a payment that didn’t work. Ask for them by name. More

I bought a used car through this dealership and had a nightmare experience. The sales manager--James Sicuro--made and broke promises, which cost me hundred of dollars (numbers on purchase documents never nightmare experience. The sales manager--James Sicuro--made and broke promises, which cost me hundred of dollars (numbers on purchase documents never showed discounts he promised and later I was told 'too bad"; all of the paperwork was done improperly and ultimately not submitted; i only found out two weeks later when I was still waiting for my title (which, a month later, I still havent' received). Their incompetence and dishonesty cost me days and many more hours of work to resolve; many emails and phone messages went unanswered. This dealership overall lacks integrity and competence: avoid them at all costs. More

I purchased a new car last week with the help of Hugo Olivas. I am truly impressed with his knowledge, professionalism, courtesy, and willingness to answer questions, etc. He was able to relieve a very s Olivas. I am truly impressed with his knowledge, professionalism, courtesy, and willingness to answer questions, etc. He was able to relieve a very stressful situation with ease. 100% professionalism. If you are in need of a stress free new car purchase, ask for Hugo Oliva at King Kia, Gaithersburg. J. Stansbury McCargo Columbia, Maryland More