King Kia Of Laurel

Left with a new car Mr Michael Davis was a PLEASURE. Helped me out a lot! The absolute best service I have ever experienced in car shopping and buying. Thank you! Mr Michael Davis was a PLEASURE. Helped me out a lot! The absolute best service I have ever experienced in car shopping and buying. Thank you! More

Excellent customer service!!! I purchased my car from this dealership a couple years back. I decided to bring my daughter to purchase her first auto here also because of the fast a I purchased my car from this dealership a couple years back. I decided to bring my daughter to purchase her first auto here also because of the fast and friendly service. Again was welcomed with wonderful customer service. I will be buying my next car from this dealer in the future. More

I was able to find my first car With the help of Pamela Jackson I was able to get a great car that suits me the most. Also making others mouth drop when they see me in my own car. With the help of Pamela Jackson I was able to get a great car that suits me the most. Also making others mouth drop when they see me in my own car. More

Very satisfactory Took their time to explain the difference between the models of the car. Listened to our concerns and understood we were not familiar with may of the Took their time to explain the difference between the models of the car. Listened to our concerns and understood we were not familiar with may of the newest features in cars. More

Great Experience I had a chance to work with Micheal Davis to get approved for my new car. He made the experience quick and easy. He explained everything in detail so I had a chance to work with Micheal Davis to get approved for my new car. He made the experience quick and easy. He explained everything in detail so that I was aware of what to expect going forward. Special thank you to Laurel Kia!! More

We felt like we were the only ones in the dealership I called Pam Jackson from Timonium and asked if she had a car Kia Telluride on their lot that was advertised, she said yes and we told her we would be I called Pam Jackson from Timonium and asked if she had a car Kia Telluride on their lot that was advertised, she said yes and we told her we would be there in an hour. Pam had the keys and was waiting for us when we arrived. Pam Jackson and Evan Reeves took time to work with us individually through the process of buying our new Kia Telluride. They showed us all the safety and other features the car has. Pam and Even made us feel like we were the most important people in the showroom. I have let friend know to go to Laurel Kia and ask for Pam and Evan. More

They worked with me to help meet my needs. I gave this rating because , everyone worked with me and helped to meet all my needs with patience and understanding , offering me advise without bein I gave this rating because , everyone worked with me and helped to meet all my needs with patience and understanding , offering me advise without being pushy . Also they explained everything in depth . They did not give up on me , and for that I am grateful .It did take all day to work things out , but it was worth the wait. More

Easy Car Buying with Mike Davis! We submitted a pre-approval application via the website, which was great! Often times, companies will have you fill out personal information just to k We submitted a pre-approval application via the website, which was great! Often times, companies will have you fill out personal information just to keep you on standby when they have no leads. I was happy to discover that the information I submitted was actually used to get my pre-approval. I instantly received an email from Mike, thanking me for my inquiry and letting me know that they would be in contact with me soon. I later followed up with Mike who informed me that he received my information and that we could definitely buy. Mike let us know that we needed to bring two pay stubs and a driver's license. We arrived the next day and were instantly greeted by staff, asked for Mike, seated, and given cold water bottles. From there the process was simple! We didn't need to repeat or review much financial information because we had already done so online. Once we chose our vehicle (2019 Kia Sorento) and decided on a comfortable monthly payment, we waited about two additional hours to complete paperwork. The total time was about three hours from start to finish. We have two small children who were getting a bit antsy and Mike suggested that they play in the model vehicle in the lobby, which they loved, and bought us a little more time. Mike was an awesome salesperson. We appreciated his ability to be straight to the point, informative, and efficient. We would most definitely buy from him again! If you're looking to buy from Laurel Kia, ask for Mike Davis! Note: In reviewing the dealership as a whole, we've given 4 out of 5 stars, and not 5, because the experience with the young lady who reviews warranty options and assists with final paperwork was a bit awkward. She was very pushy and presented the warranty options as requirements and not actual options. We know that's likely part of her job requirement but when we declined, we got weird vibes and felt a bit uncomfortable. Nevertheless, 5 out of 5 stars for Mike Davis!! More

Exceptional Customer Service Michael Davis has gone out of his way to make my car buying experience bearable. He walked me through the test drive to the car buying steps, helping Michael Davis has gone out of his way to make my car buying experience bearable. He walked me through the test drive to the car buying steps, helping me find the right vehicle for my lifestyle. Always courteous and respectful to me and from his colleagues. More

Exceptional Car Buying Experience @ Laurel Kia! I helped my sister purchase a new car last month. The deal itself was a bit complicated due to a trade with another dealer, outside financing etc. Des I helped my sister purchase a new car last month. The deal itself was a bit complicated due to a trade with another dealer, outside financing etc. Despite that, the salesperson Eugene, and his Manager Alex, were patient with us and willing to be creative to make it happen! They worked with our own bank, a credit union, to help make it happen... and ultimately my sister purchased her first brand new vehicle, without any stressful sales tactics keeping her from working through the process with ease. Thank you to Eugene and Alex for going above and beyond to make this an A+ customer service experience for my sister! More