
King Honda Car World
Auburn, AL
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29 Reviews of King Honda Car World
DJ Arney is incredibly helpful and pleasant to work with. He answered my questions and narrowed down my options based on my feedback. I walked away with a vehicle that is a great fit for me. I recommend work He answered my questions and narrowed down my options based on my feedback. I walked away with a vehicle that is a great fit for me. I recommend working with DJ if you’re in the market for a vehicle! More
Avoid at all costs. They're trying to pay for their new build and if you need service the cost has been passed to you. 900 bucks to replace a 40 dollar switch? No thank They're trying to pay for their new build and if you need service the cost has been passed to you. 900 bucks to replace a 40 dollar switch? No thank you. Again, buy anywhere else More
Spoke with Dalton Robinson to look for a good used vehicle for my daughter. He worked with me and sent the info on vehicles. He was honest and very thourough during the selection process. We left wi vehicle for my daughter. He worked with me and sent the info on vehicles. He was honest and very thourough during the selection process. We left with a vehicle and very happy with all we interacted with. Tye was very helpful on getting proper financing and Mr King completed the process with the paperwork. Overall a great experience at King Honda More
Great vehicle selection and one of my best buying experiences. Rickey Waver went out of his way to help the process - from looking to buying. He was really a gem to work with - a man genuinely custo experiences. Rickey Waver went out of his way to help the process - from looking to buying. He was really a gem to work with - a man genuinely customer oriented and diligent in getting my best trade and bottom line “out the door“ price. Shop King Honda and go with Rickey Waver! More
Unbelievable how helpful. Towded in and 2 mechanic and 2 managers stayed 2.5 hours overtime. Part needed ordered. They put my dog and baby shower gifts in a loaner to contin Towded in and 2 mechanic and 2 managers stayed 2.5 hours overtime. Part needed ordered. They put my dog and baby shower gifts in a loaner to continue to Atlanta. I had it for 5 days. The mechanics would not accept a tip. They said they were there to help people. We plan to replace both vehicles from them. Thanks Rudy, Ethan, Brandon and Bronson. I can't put into words how grateful I am. More
My family and I were traveling during the Christmas holiday. On New Year's Eve, we heard an odd noise coming from the rear wheel. We were fortunate King Honda was fairly close to us. They closed e holiday. On New Year's Eve, we heard an odd noise coming from the rear wheel. We were fortunate King Honda was fairly close to us. They closed early at noon that day but we were able to get it there by 10:30am. I knew that if it was a major problem that they would need to keep our vehicle and our trip to Florida would likely be on hold for several days as no auto shop would be open on this holiday weekend. Both the Service Writer and Manager couldn't have been nicer. They understood my situation and were able to look at the vehicle immediately. They discovered a minor defect and were able to correct it in MINUTES and have me on my way. I wish I lived closer because I would bring my Accord to this shop for all my needs. More
I bought a new 2020 Pilot Touring here, and have not stopped having issues since I hit around 600 miles on the odometer. I have been in the shop for repairs around 20 or so times with no end in sight fo stopped having issues since I hit around 600 miles on the odometer. I have been in the shop for repairs around 20 or so times with no end in sight for my problems. I traded in a great working car for this piece of junk. I've had problems with the radio and emergency braking for over 3 years! This car is a safety hazard. This has been the worst car and service experience that I've ever had. See here for a few (but not all) of the issues that you might expect if you buy a Honda and deal with this company: https://youtube.com/playlist?list=PLqm0TkzqFeie-fH9uTYH5aU4EaFUzXql5 Update 1/8/2023: The last service was to replace the floor wire harness, now I have additional problems. The car was in the shop from December 29 to Jan 6 this time. Honda corporate has told me multiple times that King Honda service can claim that the car is unrepairable and they will buy it back. King Honda's service manager tells me that they can't do that. What am I supposed to do with this stupid car? I brought the car in with a list of 14 operational and repair damage problems including the radio/ entertainment issues. 9 of those 14 problems were not addressed. One (sagging/ separating bumper) I was told I would have to take to a collision center to have reviewed. The others I was told could not be reproduced, therefore nothing can be done. Even though I have pictures and videos (see YouTube playlist above) of most of the safety issues in the car, I'm told that since it cannot be reproduced in the shop that it cannot be fixed or addressed further. They seemed to be more concerned with getting their rental car back than completing the repairs. Also, a broken trim piece that they told me they had the replacement parts for ready to install 3 months ago are still not repaired, and I'm told that the parts have been ordered again... Update 4/24/2023: I have finally gotten rid of my nightmare car and no longer have to deal with this nightmare company. There were some good people working here, but none of them had the power to make things right. King Honda dragged me through the mud for 3 years! More
Took my car to be serviced today King Honda did a great job and good customer service. I would recommend this company to other Hondas owners that need some repairs;) job and good customer service. I would recommend this company to other Hondas owners that need some repairs;) More