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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
201 Reviews
Call Service Center (618) 242-6600

201 Reviews of King City Chrysler Center - Service Center

Sort by
May 16, 2023

Service work was done quickly. I was able to get everything done in one visit More

by mandbfarmsangus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Glad we were able to get you in and out! Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

May 12, 2023

Service work was done quickly. I was able to get everything done in one visit. More

by mjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Greg Krahn Service Manager

May 08, 2023

Wonderful Service THANK YoU. Great Service Department BRADEN Is a great SERVICE EMlPLOYEE. The service staff are great More

by COXJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRADEN and JOHN
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May 09, 2023 -

King City Chrysler Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn Service Manager

May 03, 2023

I received excellent service at King City Chrysler before, during and after my appointment. I highly recommend all departments, great employees! More

by terri_weatherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

King City Chrysler Center responded

It's great to hear that we were able to help you out, Terri. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

May 01, 2023

Very helpful. Went out of their way to accommodate our schedule. They even completed a recall update that we didn't schedule. Very happy! More

by DWOODSIDES74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

April 28, 2023

King City has worked closely with me to resolve vehicle faults to ensure they corrected. More

by SNEEDLZ09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hale
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May 01, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

April 27, 2023

Fast and friendly, as always. Competitive prices. King City has always done right by me. More

by silentj9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

April 24, 2023

Quick in and out service! I keep coming back. I have no problem recommending this dealership More

by 5solasblee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

April 21, 2023

The service department is wonderful to deal with. They are knowledgeable and have always completed the service I have asked for in a timely matter. Thank you for great work. More

by apows73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

April 15, 2023

Ive went to them for 5 years. Service is gotten worse within the last year. More

by Chelzi899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Oliver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

King City Chrysler Center responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Greg Krahn Service Manager

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