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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
200 Reviews

200 Reviews of King City Chrysler Center - Service Center

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February 08, 2019

Excellent Service!!! Fantastic service! Very helpful with every question regarding warranty service. You do good work. Couldn't believe my wife received a newer Lincoln SU More

by MGOODHEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2019

Vehicle oil/lubes service All good, but took about 3 hrs. All personnel very nice and professional. Would be nice if services were quicker/faster. Other than that, all very goo More

by ralph.rodibaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Krahn
January 28, 2019

Great service!! They were very helpful when I had questions reguarding my vehicle!! Also loved receiving the coupon for the oil change! I did not receive a call when More

by amysteffy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Krahn
January 18, 2019

Service department was clean, friendly staff. They had the oil changed in no time. Would recommend the dealership and service department to everyone. Very ha More

by SMOLLEY80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Steinmann
January 16, 2019

Great Service Our recent experience provided great service and exceptional customer service! We appreciate the friendly employees! From recalls to oil changes they More

by ROBSHEFORR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Krahn
December 06, 2018

Oil change Great bunch of people at king City Chrysler. Would not go anywhere else. They are always friendly and eager to help you. The Crew at king city is the More

by lmcdonald3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Helpingstine, Mike Steinmann, Greg Krahn, Suzie Buswell
November 16, 2018

Very through and professional I have had great success with the maintenance team at this facility ever since I purchased the truck from them. They have been proactive on items, I w More

by CFOX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

King City Chrysler Center responded

We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you. Thank you for your continued loyalty to our dealership!

November 16, 2018

King city Very professional friendly and helpful.would recommend king city Chrysler . Service department is top notch experienced technicians get the job done r More

by TWINCAM9669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Krahn
Nov 16, 2018 -

King City Chrysler Center responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with Karl, Greg and Craig at King City Chrysler. If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

November 15, 2018

A Great Company This is a great place to buy your vehicle or get service done to your vehicles, Steve Lombardo is a fantastic guy over at Ford Square and takes care o More

by joshuaqualls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lombardo
Nov 15, 2018 -

King City Chrysler Center responded

Joshua, thank you very much for the review. Steve is a great guy and even better to work with. It is great to see you had such a positive experience with our service department as well. Don't ever hesitate to reach out if there's anything we can help you with. Have a great day!

November 15, 2018

GREATEST Least amount of time to purchase my new truck. From start to finish. Personnel were all very friendly from salesman, financial and service. Thx for t More

by retvet14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Krahn, Darrin Allison
Nov 15, 2018 -

King City Chrysler Center responded

Hello, we really appreciate you taking the time to leave us feedback on your visit! We strive for 100% satisfaction, and it is great to see you had such a positive experience. Please let us know if there is ever anything else we can do for you. Thank you for your purchase and enjoy your new truck!

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