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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
201 Reviews

201 Reviews of King City Chrysler Center - Service Center

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May 11, 2021

This was our first visit to the service department. We had an appointment. They got us in and out very quick. They was very courteous More

by rogood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

March 25, 2021

These folks are fast, friendly, and reasonably priced. We will definitely be coming back in the future. These folks do what they say they are going to do. More

by grandpacurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

King City Chrysler Center responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Greg Krahn Service Manager

March 10, 2021

Great service! Got me right in! Very friendly! I would Great service! Got me right in! Very friendly! I would recommend KCC and all their staff, great tp deal with. Very happy that I purchased my Truck More

by rg.george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at King City Chrysler Center. Congratulations on your new truck! Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

February 23, 2021

Very pleasant experience. Did not have to wait. Very efficient and reasonably priced. All in all a great experience and will definitely be returning for future maintenance. More

by jeffcopro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

King City Chrysler Center responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

February 06, 2021

Awesome Service. I always get my oil changed at KCC. Kevin and the Service Staff are amazing. Over the years, I have had a few bad experiences with oil changes.....NOT at KCC. I can always rest assured More

by DAVIDEKEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

King City Chrysler Center responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that Kevin and our team have met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

November 11, 2020

Kevin did an excellent job dealing with my uconnect issues since I purchased this car. He has always been accommodating an d I get a loaner car while they work with Chrysler to resolve this intermitten More

by pemeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

King City Chrysler Center responded

We are very happy Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

November 10, 2020

Really good! Just nice people love coming there and seeing all the workers work together! I would recommend them to anyone buying a car! 💕 I love them More

by cheyennelove.ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

King City Chrysler Center responded

Cheyenne, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

November 03, 2020

Great job getting heat in truck. Thank you all you did. You got my truck in and got it done in same day I so appreciate it. More

by theoshawjr1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

October 08, 2020

The staff were fantastic. You can be proud of your service department. Kevin, Matt, and Richie. And also the young girl in your accounting department. I am very pleased with the service I received More

by COXJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Richie and especially the young girl in the credit department. I am so sorry I can’t remember her name she was so nice
Oct 09, 2020 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

September 08, 2020

Great, Friendly Staff and Outstanding Customer Service, we highly recommend King City Chrysler for all your vehicles and service needs, contact them today! For Sales contact Steve Lombardo, the best of the More

by joshuaqualls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

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