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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
201 Reviews

201 Reviews of King City Chrysler Center - Service Center

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November 23, 2021

Friendly and caring very helpful when you call and have a problem and to get in to see to get car checked out More

by DAISYSTEVERS1355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

King City Chrysler Center responded

We appreciate your business and our team looks forward to serving you again soon! Greg Krahn Service Manager

November 18, 2021

The team did a great job of talking me through the process. I would come back. More

by MPOOL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again! Greg Krahn Service Manager

October 06, 2021

They got me right in. Also had minimal wait time til the job was finished. Very friendly service. More

by ranft302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a five-star rating. We sincerely value your business. Greg Krahn Service Manager

October 04, 2021

Kevin is the best when you have a problem he gets you taken care of right away.He always looks out for the customer and keeps you happy. More

by JERRY_LOCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

King City Chrysler Center responded

Thank you so much for your kind words, Jerry, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 28, 2021

Kevin got me in and out fast and was very helpful with all my questions I had on my first oil change. Great Dealership and recommend to any and everybody I know. More

by WSTERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kevin delivered such a great experience! Greg Krahn Service Manager

August 21, 2021

Great service department always there to help. The service managers and technicians do great work and are very informative . They do a great job of keeping the customers informed More

by nipperbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

August 12, 2021

Great service. Excellent follow up. In and out in a speedy fashion Would and have recommended to family and friends I will call anytime I need service More

by JETSKI1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

August 03, 2021

Kip is great to work with. Without him this dealership would be a pass. I have been happy with the post sale service that I have received. More

by brent_cassie.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad Kip and our team were able to help, and we hope to see you again! Greg Krahn Service Manager

July 27, 2021

Got my wife's car in quickly and made the repairs needed without any issues. Called for appointment and was able to get in within an hour. More

by bryanlowry65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

King City Chrysler Center responded

Thanks, Bryan, for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

July 01, 2021

Quick, convenient, clean, friendly, cost effective, waiting area, didn’t have apt but they took us right in. More

by BBLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

King City Chrysler Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn, Service Manager

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