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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
201 Reviews
Call Service Center (618) 242-6600

201 Reviews of King City Chrysler Center - Service Center

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June 08, 2022

After experiencing issues with my jeep, they were able to get me and and all fixed up by the end of the afternoon. Everyone was very nice. More

by AMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

King City Chrysler Center responded

We appreciate your business, Amy. Our team looks forward to serving you again soon! Thank you for the five-star rating. Greg Krahn Service Manager

May 27, 2022

I can always count on King City to do a quality job on my car and can count on them to only make needed repairs. Each repair is explained to me. More

by BLOVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hale
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May 31, 2022 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

May 07, 2022

Good service, explained everything well. Got me finished in a timely manner. Very friendly service department More

by TERRYEDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2022 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at King City Chrysler Center. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

May 06, 2022

Loved Trent was a great salesman. Easy doing business with them. Lover our new truck More

by WILDFIRE898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2022 -

King City Chrysler Center responded

Thank you for taking the time to leave us this fantastic five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Congratulations on your new truck! Greg Krahn Service Manager

April 28, 2022

Wait time was about 1 to1½ ,about right for what was needed to be done. More

by CMILFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

March 14, 2022

Service department is always exceptional! Great to work with, friendly, knowledgeable, efficient, and helpful. I highly recommend working with them! More

by SGCLAC1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2022 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

February 18, 2022

I had an oil change. They are always friendly and timely . I would recommend them. More

by BLRBN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2022 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

February 17, 2022

Service department was very friendly and efficient. Work was done on time and everything went smoothly.No complaints and would go back again. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

King City Chrysler Center responded

Tom, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

January 14, 2022

Always very knowledgeable and extremely pleasant. Friendly. Helpful and I just love their hospitality. Two thumbs up More

by nippe68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

Jan 18, 2022 -

nippe68 responded

Your service staff in the garage are awesome and so is Kip Grob. Always friendly and helpful. The girl taking payments could be a little more friendly instead of point blank.

December 14, 2021

King City Chrysler Center in Mt. Vernon, Il has the best people to work with when purchasing a vehicle or servicing a vehicle. More

by lmcdonald3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

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