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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
201 Reviews
Call Service Center (618) 242-6600

201 Reviews of King City Chrysler Center - Service Center

Sort by
July 05, 2022

Everything was great. Kip took care of all my problems lickity split. I would highly recommennd More

by WHOLESALEMARKETINGHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2022 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

July 01, 2022

Working with the service manager was a great pleasure. He was always very pleasant, smiling and helpful. He personally deserves five stars himself! Highly recommend King City Chrysler. Thanks Brandon! More

by JOHN.BROADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2022 -

King City Chrysler Center responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Greg Krahn Service Manager

Jul 04, 2022 -

JOHN.BROADY responded

Greg Krahn no longer works for King City Chrysler!

June 27, 2022

They were all very nice and explained everything very well. They got me in and out as quick as possible. I would highly recommend them. More

by WBDB8495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at King City Chrysler Center. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

June 27, 2022

Workers courteous and no waiting. Answered all questions. Oil change done in timely matter. Thank you! More

by HELENSEIGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

King City Chrysler Center responded

Thank you, Helen. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

June 27, 2022

Great to get you in to get a oil change. Friendly and nice staff wait time was not long More

by KKMC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

June 27, 2022

Going to King City is always the right desicion. They always work us in as soon as they can , search till they find the problem . Staff is always friendly and polite. Clean and fast. We have done bu More

by mj.skelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

June 20, 2022

My air went out and they got me in very quickly and we’re very nice!! More

by emwoodrome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Greg Krahn Service Manager

June 18, 2022

They were Awsome and they helped get us in something that had low miles and a newer car More

by kimmymone1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

June 17, 2022

They have been great to work with, the service dept gets us in quick and we never have to wait long More

by martinlorri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

June 16, 2022

They did a great job changing my jeeps oil and rotating the tires and spare tire. We didn't have to wait very long. More

by Seirra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie Bain
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Jun 20, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

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