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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
201 Reviews

201 Reviews of King City Chrysler Center - Service Center

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April 08, 2023

The service advisor setup my first oil change and made it an easy process, making me feel like I was dealing with just a good ole boys shop! More

by godixon8621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

April 07, 2023

EXCELLENT service/timely. they also changed the cabin air filter. thank-you. i'll definately return More

by hustonempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

April 05, 2023

Great Job! I appreciate the great help- coordination of the repair was convenient and everything went smooth. More

by mwtatlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hale
Apr 06, 2023 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

March 27, 2023

I've always received great service from a friendly and helpful staff! I had my car towed in on a day they were short handed in the service department and they still managed to get me back on the road wit More

by seansgranny1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Mar 27, 2023 -

King City Chrysler Center responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Greg Krahn Service Manager

March 19, 2023

Everyone was so friendly. Karl Wilson & Terri Weatherford made my buying experience so smooth & easy. They really made me feel like family. Thanks so much for everything! More

by rjones913
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Weatherford
Mar 20, 2023 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Karl and Terri delivered such a great experience! Greg Krahn Service Manager

Mar 20, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

March 10, 2023

My appointment was on time and the details of my service were explained to me clearly More

by tm618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

King City Chrysler Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

March 06, 2023

Great service,they even got me in before my appointment time. Everyone was very nice! More

by mickeys.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

March 03, 2023

Everyone is always nice. When you get your car worked on the service is quick and good. More

by ButterScotchNancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

March 03, 2023

The King City Chrysler service department was friendly and efficient from start to finish. Well Done. More

by caroltannahill76
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

King City Chrysler Center responded

Carol, Thank you for your very kind review. Kip and Kevin strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn Service Manager

February 22, 2023

very nice experience with Jordan Hale as salesman and Terri Weatherford took care of all the paperwork in a very timely manner More

by GYORK1959
Recommend Dealer
Yes
Employees Worked With
Jordan Hale, Terrri Weatherford, Kip Grob
Feb 23, 2023 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

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