King City Chrysler Center

They did a fine job on the oil change The oil change went well as far as I know. They did forget to put an updated mileage sticker in the windshield. Not a big deal, but was puzzled at f The oil change went well as far as I know. They did forget to put an updated mileage sticker in the windshield. Not a big deal, but was puzzled at first. More

Awesome small town personal service. They deal with you one on one, and they do what they promise to do. Very low stress, very honest, and very fair. I highly recommend this dealership. one on one, and they do what they promise to do. Very low stress, very honest, and very fair. I highly recommend this dealership. More

New Chrysler Pacifica Just purchased a brand new 2020 Chrysler Pacifica. The transaction was very quick and I got in and out doing the paperwork in no time! Everyone was Just purchased a brand new 2020 Chrysler Pacifica. The transaction was very quick and I got in and out doing the paperwork in no time! Everyone was friendly and helpful. More

oil changed Every time we come in for our oil change on our 2018 Jeep,we have to wait around 3 hours or more or we get told to come back the next day. Early whe Every time we come in for our oil change on our 2018 Jeep,we have to wait around 3 hours or more or we get told to come back the next day. Early when we bought our Jeep we had the oil changed and they didn’t tighten down the oil filter,when my wife drove off,we lost oil pressure and the oil was everywhere under the Jeep. When I got home it drop over my garage floor. Very disappointed with service More

My whiney new car I felt very welcome and my needs were addressed. My salesperson is a personal friend and he worked very hard to help me find the car I now love. This I felt very welcome and my needs were addressed. My salesperson is a personal friend and he worked very hard to help me find the car I now love. This is the 2nd car I have purchased at this specific dealership and the 3rd from this general manager's franchise. More

Awesome people, awesome dealership! Great experience, great deal, great people to work with. GM was there for entire transaction, finance ran smoothly. Got exactly what I was looking fo Great experience, great deal, great people to work with. GM was there for entire transaction, finance ran smoothly. Got exactly what I was looking for and then some. More

Jeep Renegade Thanks Karl for helping us get on the road with our new vehicles! We love them both:) Great people and great service!! Also thanks to the other person Thanks Karl for helping us get on the road with our new vehicles! We love them both:) Great people and great service!! Also thanks to the other person that got us started:) More

A mixed review The after hours drop off box is located between bushes, on the side of the building, with no pavers leading to it and no signs indicating it's locatio The after hours drop off box is located between bushes, on the side of the building, with no pavers leading to it and no signs indicating it's location. You literally have to step into mulch and between bushes to drop your key off, after hours. For those of us who work later than the dealership's service hours, the drop off box is a necessity. There were only a few envelopes and every one of them were wet. There was no pen. From a consumer's perspective, it feels like your Dealership is saying "go away. If you can't make it here within the window of our regular business hours then we don't need your business." This may not be the impression that your dealership wishes to convey; however, it was how I felt. After my vehicle was serviced, nobody called (I left 2 phone numbers) to let me know that the service was complete and my vehicle was ready for pickup. We own a Jeep, a Nissan and a Toyota and I have to say that employees at both the other dealerships are friendlier and the small details are not overlooked. My comments should not be construed as a complaint; I'm simply responding as honestly as I can to your solicitation for my feedback. I love my Jeep and would equally love to see your dealership take steps to match the service that we receive at the other aforementioned dealerships. Actual service on my vehicle was as expected, so I am happy with the service that was performed. Based on my experience, however, the overall experience lags behind other area dealerships. As a side note, this survey is forcing me to select employ names, when I do not know the name of the employees who worked on my car or whom I had interacted with. You may want to adjust your software for such a situation. Please ignore any name that I have selected, as it is your software forcing me to choose a name in order to submit your survey. More

Love Sarge! Very friendly and helpful staff! Sarge was great! Would have loved free oil changes as a bonus! Would recommend this dealership. I love my car!! Very friendly and helpful staff! Sarge was great! Would have loved free oil changes as a bonus! Would recommend this dealership. I love my car!! More

Great experience We just bought our tenth vehicle from King City. We never go anywhere else. Thanks for always being so easy to work with. Jerry was great! We just bought our tenth vehicle from King City. We never go anywhere else. Thanks for always being so easy to work with. Jerry was great! More