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King City Chrysler Center

Mt Vernon, IL

Overview
Employees
Reviews
Vehicles
4.6
360 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 360 reviews

September 14, 2024

Fast, friendly service! I got my oil changes and tires rotated in less than an hour! More

by REBECCAJOY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Holtz was fantastic!
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Sep 16, 2024 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

August 28, 2024

I called about an oil change and was given a ball park price of 100 to 150. The price ended up over 200. If employees can't give you the right price, they should not try. More

by myron.weisenbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

King City Chrysler Center responded

Hello, Myron. Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Greg Krahn Service Manager

August 27, 2024

Service was fast, efficient, and professional I have confidence that when I take my vehicle to this dealership, I will have a good experience More

by crwebb1774
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 27, 2024

They were able to get me in fast. All the workers were friendly and efficient. More

by kathyann371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

King City Chrysler Center responded

Thanks, Kathyann, for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

August 21, 2024

My sales person Mark King was very helpful and good to talk to. They had the Ram I was looking for. More

by SPIDER373
Recommend Dealer
Yes
Employees Worked With
Mark King
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Aug 22, 2024 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Greg Krahn Service Manager

August 14, 2024

King City Chrysler is the best around! The customer service experience buying my Jeep was fantastic from start to finish! More

by ROBSHEFORR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

King City Chrysler Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Kip Grob General Manager

August 10, 2024

Getting my parts and in so quickly was wonderful. The communication between me and King City was great. They kept me updated on everything. Only downfall was the mechanics should be more careful with More

by rottnrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean was the best
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Aug 11, 2024 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 05, 2024

Great service and a great price for programming my Chrysler 300 keys. Will use again. More

by adambarbian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Jones - service department
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Aug 05, 2024 -

King City Chrysler Center responded

Adam, Thank you for choosing King City Chrysler Center. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

July 31, 2024

They went out of their way to help ,Kip found the perfect vehicle, everyone was very nice, Karl was a great help they are very fortunate to have him Thank you everyone More

by LIQUIDATIONPAULA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri in finance is wonderful
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Jul 31, 2024 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad Kip and Karl were able to help, and we hope to see you again! Kip Grob General Manager

July 30, 2024

We had a great salesman (Justin). Terri in finance is so good, knowledgeable and efficient. We love our new van More

by HORTON3389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin in sales and Terri in finance
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Jul 31, 2024 -

King City Chrysler Center responded

Thank you so much for your wonderful review! We are thrilled that Justin and Terri had the opportunity to provide you with great service. We thank you for choosing King City Chrysler Center! Kip Grob General Manager

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