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King City Chrysler Center

Mt Vernon, IL

4.6
364 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 364 reviews

July 31, 2020

Great dealership and a very good service department. The staff here is definitely customer oriented and strive to help you any way they can. Salesmen treat you respectfully More

by nipperbill
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

July 27, 2020

smooth and easy As always, Kenny was first class on the sale process and Teri was first class on the financing process. Kenny found the vehicle my daughter was looki More

by DKOVERSTREET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Johnson and Teri Weatherford
Jul 28, 2020 -

King City Chrysler Center responded

Here at King City Chrysler Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Kenny and Teri and it was a pleasure having you at the dealership. We appreciate your review! Kip Grob General Manager

July 22, 2020

professional Karl was a good salesperson and he communicated with me in a timely manner. He showed us all the "gadgets" my new car has and was very helpful. Doug w More

by ppage0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

King City Chrysler Center responded

Thank you so much for choosing King City Chrysler Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Kip Grob, General Manager

July 13, 2020

Great! Highly satisfied with the customer service and my purchase! Working with Kip and the finance department was nice and easy. Will have my future business More

by johnhartleb
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

King City Chrysler Center responded

Thanks, John, for your feedback on your recent visit to King City Chrysler Center. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kip Grob General Manager

July 13, 2020

Great job! Ryan, Roy and Kip were all great! They helped us navigate our current car break-down issues and help us locate the care we wanted, which they happene More

by MFLANIGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kip Grob General Manager

July 13, 2020

Very professional. They immediately took care of my concerns with the vehicle. They were courteous and quick with the deal had me in and out in no time. More

by dahbethe1
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

King City Chrysler Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kip Grob General Manager

July 10, 2020

Great experience. Very smooth transaction. Karl Wilson was great to work with. Terri was very friendly. The whole transaction was very smooth and professional. Would not hesitate to send a friend or famil More

by Tim McCain
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri was very friendly
Jul 12, 2020 -

King City Chrysler Center responded

Thank you, Tim, for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad Karl and Terri were able to help, and we hope to see you again! Kip Grob General Manager

July 06, 2020

Appointment time Manager needs to pay attention to appointment time. Otherwise service is great. Very friendly people at this center. I followed Kip from another deal More

by terlunenfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear that Kip was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

July 02, 2020

Great experience from start to finish! Quick and painless!! Courteous staff and GREAT salesman (Senior). Terri was super nice Detail man (Josh) was awesome too! More

by samialbers75
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 30, 2020

Good overall Matt is not very friendly, he was also vaping when I went in to pick up my keys. Otherwise I had a good experience with everyone else. More

by KERRID23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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