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King City Chrysler Center
Mt Vernon, IL
364 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible.
Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 364 reviews
November 03, 2020
Horrible service! I bought brand new Mercedes sprinter cap truck from them and I flew from dallas,TX to Ilionuis to pick it up. Before I went there I asked them to instal back camera for me which they add cap truck from them and I flew from dallas,TX to Ilionuis to pick it up. Before I went there I asked them to instal back camera for me which they additionally charged me for by the time arrive to dallas the camera fall down to the dash. I texted pictures and to the sales person who sold me the Vehicle and he never even respond me back which I found very unprofessional I spent over 43K with them and it was horrible service and when I went to their finance department to finance the car the lady who was helping me I don’t think she knew what she was doing it to her to three hours I had to drive all the way back to Dallas with the truck and I wasted four hours in there it was horrible service More
by ATPLEGACY/sadik celik
Verified CustomerEmployees Worked With
Steve
November 03, 2020
Great job getting heat in truck. Thank you all you did. You got my truck in and got it done in same day I so appreciate it. You got my truck in and got it done in same day I so appreciate it. More
by theoshawjr1967
Employees Worked With
October 22, 2020
Quick, easy, professional, kind, honest...We will return to work with Trent for all of our future vehicles...we told friends and family too! We highly recommend! to work with Trent for all of our future vehicles...we told friends and family too! We highly recommend! More
by ibowling
Employees Worked With
October 20, 2020
Sales and service was great!! I will return for service and sales. The sales and service was great Had a trailer hitch installed and looked like it came from the factory!! and sales. The sales and service was great Had a trailer hitch installed and looked like it came from the factory!! More
by britton_larry
October 08, 2020
The staff were fantastic. You can be proud of your service department. Kevin, Matt, and Richie. And also the young girl in your accounting department. I am very pleased with the service I received service department. Kevin, Matt, and Richie. And also the young girl in your accounting department. I am very pleased with the service I received and have told several friends. More
by COXJO
Employees Worked With
Other Employees :
Matt Richie and especially the young girl in the credit department. I am so sorry I can’t remember her name she was so nice
September 16, 2020
I don't like buying used cars, or anything for that matter. King City treated us like humans without pressure. They went above and beyond on repairing a couple of items on my truck after the sale. I matter. King City treated us like humans without pressure. They went above and beyond on repairing a couple of items on my truck after the sale. I'll likely be a return customer. More
by grandpacurt
Employees Worked With
September 08, 2020
Great, Friendly Staff and Outstanding Customer Service, we highly recommend King City Chrysler for all your vehicles and service needs, contact them today! For Sales contact Steve Lombardo, the best of the we highly recommend King City Chrysler for all your vehicles and service needs, contact them today! For Sales contact Steve Lombardo, the best of the best! More
by joshuaqualls
September 02, 2020
Great service department. Top notch service every time we need them. Everyone is professional, knowledgeable, and willing to listen to the customer. Thank you King City Service Department! need them. Everyone is professional, knowledgeable, and willing to listen to the customer. Thank you King City Service Department! More
by Marla
Employees Worked With
August 20, 2020
Excellent service department. 12 years I’m brought my vehicle there for service and they’ve always taken great care of it. Thanks Kevin and the team. vehicle there for service and they’ve always taken great care of it. Thanks Kevin and the team. More
by PISCES69W
August 01, 2020
Kenny Johnson always goes above and beyond to find just what I want. Service is always fast and friendly! Very accommodating with the new COVID guidelines. Wouldn’t go anywhere else! what I want. Service is always fast and friendly! Very accommodating with the new COVID guidelines. Wouldn’t go anywhere else! More
by Tara
Employees Worked With
Kenny Johnson
