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King City Chrysler Center

Mt Vernon, IL

4.6
364 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 364 reviews

February 06, 2021

Awesome Service. I always get my oil changed at KCC. Kevin and the Service Staff are amazing. Over the years, I have had a few bad experiences with oil changes.....NOT at KCC. I can always rest assured More

by DAVIDEKEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

King City Chrysler Center responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that Kevin and our team have met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

December 28, 2020

Dustin our Sales man was Awesome!!! Had a very smooth transaction, and car buying experience! Would recommend him/them to anyone!!! Couldn’t have dealt with any better people!! More

by kk.buch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Crabtree
Dec 28, 2020 -

King City Chrysler Center responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Dustin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kip Grob General Manager

December 23, 2020

Trent is fantastic representative. Straight, honest. Interstate transactions were a breeze. The finance department helped make everything smooth. I would gladly work with them in the future. Thanks a More

by alex5454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kip Grob General Manager

December 23, 2020

I’ve bought 4 vehicles from there and this by far was the easiest transaction I had from the sales person to the finance lady,they were great More

by jojack52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

King City Chrysler Center responded

Here at King City Chrysler Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kip Grob General Manager

December 16, 2020

Just purchased a new Ram 2500 from King City and I couldn't be happier with my experience. The buying and financing processes were both simple and smooth. Everything was very straightforward. More

by FrankH35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Weatherford
Dec 16, 2020 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we hope to see you again! Kip Grob General Manager

December 02, 2020

Overall good experience and good price. The incentives and rebates made it hard to pass up this deal. Ended up negotiating great trade in value. More

by Rob B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

King City Chrysler Center responded

Thank you, Rob, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kip Grob General Manager

December 02, 2020

I just bought a new jeep and I am so pleased. They worked hard to find exactly what I was looking for, even though I didn't even know what I wanted. LoL. Great group of people to know and work with. More

by Tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Crabtree
Dec 02, 2020 -

King City Chrysler Center responded

Thank you for your business and this review, Tess. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kip Grob General Manager

November 11, 2020

Kevin did an excellent job dealing with my uconnect issues since I purchased this car. He has always been accommodating an d I get a loaner car while they work with Chrysler to resolve this intermitten More

by pemeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

King City Chrysler Center responded

We are very happy Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

November 10, 2020

Really good! Just nice people love coming there and seeing all the workers work together! I would recommend them to anyone buying a car! 💕 I love them More

by cheyennelove.ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

King City Chrysler Center responded

Cheyenne, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

November 09, 2020

Jerry was very friendly, professional, and knowledgeable regarding the vehicle i was interested in. He listened to my needs and directed me accordingly. All questions were answered to my satisfaction and th More

by smhuston49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with Jerry here at King City Chrysler Center. We appreciate your business and hope to see you again soon! Kip Grob General Manager

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