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King City Chrysler Center

Mt Vernon, IL

Overview
Employees
Reviews
Vehicles
4.6
360 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 360 reviews

December 15, 2024

Every visit is wonderful! My vehicle is always taken care of and I’m out of there before I know it. 💕 More

by Mo B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen Stack
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Dec 16, 2024 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us, Mo. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

December 02, 2024

Everyone was very friendly and answered my questions with actual knowledgeable information. Diagnostics were done and part had to be ordered. Have already heard back from them and rescheduled a time for repa More

by feelinfair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Sam
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Dec 03, 2024 -

King City Chrysler Center responded

Thank you for your very kind review. Brandon, Sam, and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn Service Manager

November 26, 2024

Took the vehicle at my appointment time, assessed and explained the problem and finished the repairs within the estimated time. More

by RWDOGWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 27, 2024 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

November 15, 2024

Very good experience, Karl was excellent to work with! Highly recommend them and would do business with again! More

by VTCSHANE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Quality customer service is always our number one priority, and we're happy to hear that Karl met your expectations. We appreciate your recommendation! Kip Grob General Manager

November 14, 2024

My vehicle was not fixed when I got it back like they said it was. I could never get a straight answer out of anyone about my vehicle getting worked on. They said someone would call me back and they neve More

by BILLABONGSURFER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Oliver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

King City Chrysler Center responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Greg Krahn Service Manager

November 12, 2024

Great experience. Knowledgeable staff and easy to speak with. If my next jeep is on their lot I won’t waste time looking around other dealers for a better number. The More

by bargh11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

King City Chrysler Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Kip Grob General Manager

November 11, 2024

I'm always satisfied with the service I get here. The cost of the service is surprisingly great! More

by 65GOATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

November 05, 2024

Great service from everyone on the staff i would recommend this to anyone i know More

by SELIME.M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

King City Chrysler Center responded

Selime, Thank you for your business and this review. We're happy to hear Karl and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kip Grob General Manager

October 29, 2024

Wonderful process. Kip and Terri were great! Will recommend them for family and friends. We will for sure purchase again from Kip!!! More

by JTEMERY2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri
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Oct 29, 2024 -

King City Chrysler Center responded

It's fantastic to hear that Kip and Terri provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing King City Chrysler Center! Kip Grob General Manager

October 29, 2024

Was treated really good. Awesome service. Every one was friendly and quick. Repair was done when they said it would be. More

by TAZZ3144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

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