Kindle Ford - Service Center

Mike on the Ford Service side needs to either one be retrained or two let go. This guy is super rude, he walks around like he owns the place and treats customers like kids. Bill Kindle would never allow retrained or two let go. This guy is super rude, he walks around like he owns the place and treats customers like kids. Bill Kindle would never allow this! More

Just had a first oil change on a new used car. With directions from my salesman (Tony). All were friendly and professional. Car wash great directions from my salesman (Tony). All were friendly and professional. Car wash great More

Ripped off with service contract Bought 2013 Ford F-150. Talked into buying service contact for $995.00. Got $561.24 of value from kindle. I was ripped off for $433.76. Bought 2013 Ford F-150. Talked into buying service contact for $995.00. Got $561.24 of value from kindle. I was ripped off for $433.76. More

Collision Center miss managed Had my car go in for a new bumper and grille. I was told it would take 2 - 3 days. After constant calls with little response after 3 weeks, I contacte Had my car go in for a new bumper and grille. I was told it would take 2 - 3 days. After constant calls with little response after 3 weeks, I contacted the general manager. He promised me he would over see the project and call me with an update as well as making sure the job was done right. I never heard from him again and half a week later I was told my car was ready. The net result was the bumper and grill were replaced but they could not seem to match the paint color. The shop managers reply was “ On a sunny day it does not look too far off”... I would not recommend this shop. I am not replacing this car at Kindle. I am willing to travel beyond my area when replacing the car. More

was lied to by service dept personal app for oil change at 9.30am. waited till 11.45am and asked if car was finished yet. told me it was, and was blocked by other vechicles,would be out app for oil change at 9.30am. waited till 11.45am and asked if car was finished yet. told me it was, and was blocked by other vechicles,would be out shortly. checked at 12.15pm car was never even brought into shop yet.lied right to me about it being done. ask for my keys and left.Very bad customer service 1/31/19 More

The Absolute Worst! The absolute worst. Mis-diagnosed our car. Was told it needed an engine, it needed a coil. Car stuck there for 5 weeks. THE WORST! The absolute worst. Mis-diagnosed our car. Was told it needed an engine, it needed a coil. Car stuck there for 5 weeks. THE WORST! More