Kiefer Mazda

Purchased a 2024 CX50 about 6 weeks ago. Other than a text with no name attached to ask if I had any questions I have not heard from them. 30 grand is not much to them but a pretty big deal Other than a text with no name attached to ask if I had any questions I have not heard from them. 30 grand is not much to them but a pretty big deal for us. I even sent two replies to a request for a document adding my comments about the car. Again, no response. It would be nice to know they appreciated my business but they seem indifferent. More

After paying $2000 to fix my breaks, my radio and clock had stopped working. They wanted $130 to run a diagnosis. After a repeated circular arguments and some patronizing statements by the manager, they ag had stopped working. They wanted $130 to run a diagnosis. After a repeated circular arguments and some patronizing statements by the manager, they agreed to run the diagnostics for free but not until I had to threaten them with filing a complaint with the state consumer protection bureau. Their "diagnostics" showed power going to my radio and clock. However their crack team of technicians couldn't tell why the radio and the clock was not working and the management did not take responsibility. They blamed it on my "xxxxty luck" (their words, not mine). I had to run to a doctor's appointment which the Kiefer "team" could care less about. One star is too generous! More

My car buying experience here was exceptional. The staff were friendly, knowledgeable, and attentive to my needs and budget. They patiently answered all my questions and ensured the process was sm The staff were friendly, knowledgeable, and attentive to my needs and budget. They patiently answered all my questions and ensured the process was smooth and stress-free. The owner's commitment to creating a family-friendly atmosphere was appreciated, and I would highly recommend this dealership to anyone looking for a positive car buying experience. More

All I can say is the smiles are not the only thing to be cautious of. It’s been a while since I’ve been to a dealership ans this place reminded me of why. Make sure to READ everything you sign. They are thi cautious of. It’s been a while since I’ve been to a dealership ans this place reminded me of why. Make sure to READ everything you sign. They are thinking of themselves and the $$ not you the buyer. All the while it was visiting I didn’t read everything and got a fast one on the amount of 5k in warranties pushed to me. They eventually made it right it was just a huge inconvenience. More

The worst experience I've ever had and I've had some pretty bad ones pretty bad ones More

Trevor made the buying process easy and April in finance made the job of filling out millions of pieces of paper actually fun! I will buy here again. made the job of filling out millions of pieces of paper actually fun! I will buy here again. More

Place is scam an they sell you messed up cars n charge u to fix it when it has a so called warranty both vehicles lb es we bought were newer an both ended up with problems I have a fam member who works 4 th to fix it when it has a so called warranty both vehicles lb es we bought were newer an both ended up with problems I have a fam member who works 4 them fxxxx kiefer More

These are rude individuals I would never recommend this place to my worst enemy they put cars on their lot that two weeks later Transmissions go out of and everything else no no no don't lie here place to my worst enemy they put cars on their lot that two weeks later Transmissions go out of and everything else no no no don't lie here More

The shop at Keefers Mazda stole my aftermarket turbo I hired them to install. $3K for the turbo from Turbonetics and another $2K to install it. After a couple months of poor performance, I took my vehicle hired them to install. $3K for the turbo from Turbonetics and another $2K to install it. After a couple months of poor performance, I took my vehicle up to a reputable sports car shop in Portland, only to find out that the turbo that Mazda had installed was used, cracked and causing an exhaust leak. Run away from this dealership!!! They’ll be hearing from my lawyer’s!!! More

IF YOU NEED ANY SERVICE ON YOUR NEW MAZDA WATCH OUT. THESE GUYS TOTALLY SUCK. THESE GUYS TOTALLY SUCK. More