Kiefer Kia

Husband just bought a truck from them after they harassed him for weeks about it. He drove over 2 hours to drive it. However, the pictures posted online were crap. One wheel was totally messed up, a harassed him for weeks about it. He drove over 2 hours to drive it. However, the pictures posted online were crap. One wheel was totally messed up, and he was told they would even replace it. Fast forward a bit over a week, and already some hose went out, and he was told, “Oh well.” Also, no call back about the wheel to be replaced. On top of the promise to fix note was not being followed through with. He is told to call and gets the runaround as well as back and forth yes/no about the wheels being fixed. Liars and all about getting your money and talking salesmen till it rolls off the lot. Let’s not start about the GM. What a joke! They also say one thing and then never call back even when he says he will. I’d walk before I ever buy a car from them and will never say anything nice or refer them. Since I can’t respond to what the reply was I’ll add… Derick the GM my husband has called you as well as other multiple times and get no call back so funny you would reply with that. I believe the legal term for what your business is doing is called “Predatory lending,” I sure hope this gets resolved as the next step is to get our lawyer involved. This is ridiculous as you know he has called you but yet refuse to call him back. Days of still trying to call this GM again as was told to do so and no call back. More

I just wanted. To let you know that keeper Kia on gafaster road would did an outstanding job on my service this weekend on Saturday. They were very nice, very hel To let you know that keeper Kia on gafaster road would did an outstanding job on my service this weekend on Saturday. They were very nice, very helpful and just went out of their way to be 5 star. Especially the service person. He was amazing. More

$800 oil change! I took my 2023 kia in for an oil change on 10-15-24. I’d already signed up for just an oil change and tire rotation online but when I got there, th I took my 2023 kia in for an oil change on 10-15-24. I’d already signed up for just an oil change and tire rotation online but when I got there, the service “advisor” Trevor told me I needed a ton of extra service. I told him I only wanted what I signed up for but he told me I had to have the extra stuff because my car needed 20k service. I argued and should’ve walked out but I said fine go ahead. I was charged over $800 ($740 after the "discount"). On a car with 20k miles… for routine maintenance. The only services on this huge sheet of charges that’s recommended by the manufacturer is an oil change so I was lied to when I told I needed extra then bullied into giving in. When the service supervisor Kristi called me to see how service went she apologized and said they’ve been having this problem because “their job is to upsell” but wanted to make it right so she promised me the new service manager Roy would be calling me the next day. When I didn’t hear from him I called and left a message with return to call back. It’s Nov 7th and I’m still waiting. I’d give zero stars for the maintenance department if I could. I wouldn’t take a hot wheels car back there let alone my kia, I’ll be going literally anywhere else from now on. More

Worst place ever! !! They are liars !! I would never send anyone to them. Drive for a month and give it back cause they are liars !!!!!! !! They are liars !! I would never send anyone to them. Drive for a month and give it back cause they are liars !!!!!! More

My salesman Marco and the f&I manager Dylan were an absolute pleasure to deal with, very friendly, professional and knowledgeable. I would highly recommend talking to Marco if you are looking at purcha absolute pleasure to deal with, very friendly, professional and knowledgeable. I would highly recommend talking to Marco if you are looking at purchasing a vehicle. More

BUYER BEWARE! !!! DONT BUY A KIA! First off, they take forever to fix anything! Warranty coverage is a joke. We have been waiting to have our engine replaced !!! DONT BUY A KIA! First off, they take forever to fix anything! Warranty coverage is a joke. We have been waiting to have our engine replaced after seizing up at only 80k miles and that there is 17 cars waiting in front of us to have engines replaced. These cars are crap. On top of that, they have been leading us on telling us months ago that it will only take 2 weeks. We call every other week to check on the status and they tell us the same thing, just 2 more weeks. They have an excuse about something on why things aren’t moving forward every time. We have a car payment with no car! They won’t help with a rental and with the time frame it looks like it’s going to be months till it’s fixed. We have a new born baby and need means to get around with NO help from Kiefer, they lie to us over and over. DO NOT fall for there tricks, just because they offer a warranty, you’ll still be without a car for months, making payments, and if you want a rental it’s $45 per day, which seems like some scam to make more money off us! Just want to give a heads up to anyone thinking of buy a Kia or going to Kiefer to buy a car, DONT DO IT!! More

I was so amazed with this dealership it was the best car buying experience I’ve had in my lifetime. From starting online to texting the communication was polite and on point. I showed up at the dealership t buying experience I’ve had in my lifetime. From starting online to texting the communication was polite and on point. I showed up at the dealership to make a deal and unfortunately they had some power/internet issues ( squirrels 🤦🏻)but only a few hours later they had the deal ready. Great personalities and great people you won’t regret buying here 👍🏼. More

Easy to do business with. I got the deal I wanted,without a bunch of back and forth negotiations I got the deal I wanted,without a bunch of back and forth negotiations More

This was my first time buying a car and everyone who helped me especially Jackie did an excellent job! they helped me get the best deal i could and i came home with a new car i am still completely in lo helped me especially Jackie did an excellent job! they helped me get the best deal i could and i came home with a new car i am still completely in love with! Everyone there is so great, super friendly and easy to talk to, i 100% recommend going to kiefer when looking for your new vehicle! More