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Kia on Atlantic - Service Center

Jacksonville, FL

4.7
474 Reviews

474 Reviews of Kia on Atlantic - Service Center

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November 23, 2022

Tommie Mercer was my associate and he was amazing! Not only did he explain all the services I needed but he even made sure two factory recalls were taken care of. I've always been able to get an appoi More

by LYNGLOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

I took my car in for service recently. Tommy Mercer oversaw the repair. He ordered the recall parts, contacted me when they arrived at the dealership, and asked me to set a service appoin More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

I have been a customer at Southside KIA for the past 12 years; I have had many different models of KIA and I love all of them for different reasons but I can say the service at Southside KIA is top notch; More

by delanie_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GLENN LEPKOWSKY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Carisa Soto is the BOMB. She always tries to accommodate me with my vehicle. I was able to get my vehicle fixed the same day! More

by nyluv516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2022

I've been a customer of this dealership for quite a while. Rarely have I had an issue with the service dept. and if/when I do it's been corrected to my satisfaction. Current service request was complet More

by Foreigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Mercer
October 03, 2022

Anthony grant in the service center is awesome and such great help thank you greatly for everything More

by Keshaunap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Took my K5 in for it's first service check and Robert "Rob" Delvaccio was my service advisor. He could not have been professional, knowledgeable, courteous and kind. In fact, the entire service departmen More

by Charlie b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "Rob" Delvaccio
September 28, 2022

I really appreciated Carissa Soto’s professionalism. Great job all around! My car was ready on time. More

by Lancyhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Great service with friendly staff. Thank you Robert from Service department and David Young from Sales. More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Y “The Nice Car Guy”
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
September 12, 2022

Anthony Grant was my service advisor, and I appreciate the hard work and dedication that he shows me every time I have had to come in. My Kia family is the best 💞 More

by Kfchaptah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Kia on Atlantic responded

Thank you for sharing your appreciation for our team member Anthony!

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