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Kia of Wilmington

Wilmington, DE

4.7
347 Reviews
Kia of Wilmington was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Kia of Wilmington being added in 2009. We consistently earn Customer Satisfaction Ratings above Regional and National Levels, and we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia! Vehicle Purchase Kia Gurant-ia: A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Service Visit Kia Gurant-ia: Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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1603 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 347 reviews

May 13, 2019

Drew Baker Working with Drew at Kia was amazing. His level of detail and knowledge base concerning my 2020 Telluride was first class. My 2020 Telluride had to b More

by Carguy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the five-star review!

May 02, 2019

I always have a great experience when i come to kia of wilmi The employees are always friendly, eager to help and very knowledgeable....i would definately recommend anyone to come to kia of wilmington to purchas More

by Songstress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the great review!

April 16, 2019

Awesome! This is the third vehicle we have purchased/ leased from this dealership. They make it so easy! I would recommend them to others! Great experience More

by Horner,Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the five-star review!

April 13, 2019

The first and only car dealer stop! Very friendly and non pushy dealer. Very pleasant to work with and honest. Please stop here before deciding on any make of vehicle! Trustworthy guara More

by JESUSxVICTORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Kia of Wilmington responded

Thank you for the fantastic review!

April 05, 2019

Tried to buy a car, only to have it sold from under me I went through the process of checking out a car from Kia Wilmington. They allowed me to take it over a weekend to have it thoroughly looked over by a More

by ssbutterfly01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Sessoms, Andrew Aaron
Sep 18, 2020 -

Kia of Wilmington responded

We're sorry for the poor experience. If you are ever in the market again and would like to give us a second chance, we're sure we can make up for the previously poor experience :)

April 02, 2019

Greatful and pleased! Excellent overall experience and customer service with Drew Baker and his team at Kia of Wilmington! Drew is amazing at his craft; He is very personab More

by Jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanon Roop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the five-star review!

April 02, 2019

Fabulous Service The service is always great! Drew has been working with me for about 8 months to see what step I should take in getting a vehicle. I couldn’t decide i More

by Jessica_mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEE ASHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Dominick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanon Roop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Matteo, Jennifer Beamish, Al Holden
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the five-star review!

April 02, 2019

Mr Baker was very nice in very easy to do bussnies with For my first time getting a car im so glad that i went to Mr.Baker will recommend others to come to the place of bussnies More

by Cyettemayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Kia of Wilmington responded

Thank you for the great review!

March 31, 2019

Drew and the entire Kia of Wilmington team were great Drew Baker and the entire Kia is Wilmington team were extremely professional. They made the entire process easy. I would recommend this dealership to More

by Fmcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the five-star review!

March 24, 2019

Friendly service during our new car purchase We worked with Drew for purchasing our new vehicle and were very pleased. He thoroughly went through the features of the vehicle, helped us understand More

by Alana123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Kia of Wilmington responded

We are happy that you are happy! Thank you so much for the perfect review! We will pass this review along to Drew :)

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