Kia of Wilmington

Great dealership Very friendly staff Andrew Baker is a real sweetheart. Made us feel welcome and he was very knowledgeable. I’m going to recommend him and the dealersh Very friendly staff Andrew Baker is a real sweetheart. Made us feel welcome and he was very knowledgeable. I’m going to recommend him and the dealership to all my friends and family. More

Great Thank you customer service was excellent nice place to get a car will recommend anyone to go if u are looking for a great car Thank you customer service was excellent nice place to get a car will recommend anyone to go if u are looking for a great car More

Outstanding service Drew Aaron went above and beyond helping me get into a new vehicle. The entire team at Kia of Wilmington are caring and understanding and go above an Drew Aaron went above and beyond helping me get into a new vehicle. The entire team at Kia of Wilmington are caring and understanding and go above and beyond to help get you into a vehicle. I highly recommend everyone to visit the Kia dealers!!! Gina More

Kia Optima Tony N drew and David in finance went above expected to help me buying my 2019 Kia. They are excellent. I am very pleased in the process . Tony N drew and David in finance went above expected to help me buying my 2019 Kia. They are excellent. I am very pleased in the process . More

👍 Great It was a pleasure and everyone was great, they took their time and went through every little detail. It will be a honor to direct my family and friend It was a pleasure and everyone was great, they took their time and went through every little detail. It will be a honor to direct my family and friends to Kia of Wilmington. Special shot out to Drew Baker, Andrew Aaron and Cool Tony Sessoms More

Drew was a man of his word😁 This is an awesome Place everyone works with you very well they made sure that I got out of a vehicle that was unsafe and into a vehicle that was goin This is an awesome Place everyone works with you very well they made sure that I got out of a vehicle that was unsafe and into a vehicle that was going to carry me through way to go y'all! More

When you’re family everything is better Walking into my second visit to Kia of Wilmington I was apprehensive. Change is not something I do well and committing to a new car after living in (i Walking into my second visit to Kia of Wilmington I was apprehensive. Change is not something I do well and committing to a new car after living in (it seems like) and with mine for 8 years, seemed out of the realm of possibilities. I have known Drew Baker as a coworker for the past 6-7 years and the role he played in helping me to get my new car cannot be put into precise words of gratitude. From staying with me every step of the way in the buying process, to being patient with me and my budgeting, to getting to know and understand my perspective and where I have been in my past with change, but purchase items, and credit history, to finally motivating me and supporting me in finalizing the sale, Drew is one of a kind. He even saw how much wear and tear my current car had and make it his prerogative to no only to make the buying of my car happen to fit my life conditions, but more importantly, because he was concerned for my safety if I continued to drive my old car. If that isn’t customer care, I don’t know what is! I am proud to say Kia of Wilmington has done a phenomenal job of making car buying worry free, and an overall positive experience. I am glad to have done business with them and know that I will look forward to service check ups at the service center. Thank you Kia for a new chapter in my life! Appreciate you Drew and your amazing service and dedication to doing what’s right by people for people like me! More

First time in 40 years of ever using a Dealer for repairs I was always raised to never go to a Dealer for car repairs. They charge twice as much as car repair shops. Well I have to say Kia of Wilmington pro I was always raised to never go to a Dealer for car repairs. They charge twice as much as car repair shops. Well I have to say Kia of Wilmington proved me wrong. Mainly because of the customer service I received from Mike Matteo the Assistant Service Manager. In our first conversation he laid out sound reasons for me bringing my 2011 Kia Soul for service. He sounded very knowledgeable and like he really cared for my business not just my money. He went above and beyond during the whole experience. And having a long background in customer service profession I know good CS when I see it. I would have given 5 stars but as Mike knows they have not been able to find out why my car is still stalling out. But I have confidence that they will. I would highly recommend Kia of Wilmington to family and friends. Ed Turner More

The Best Dealership I’ve Encountered My experience with Kia of Wilmington was nothing short of phenomenal. From the time that I walked into the dealership until the time that I drove off My experience with Kia of Wilmington was nothing short of phenomenal. From the time that I walked into the dealership until the time that I drove off of the lot in my new vehicle, the staff were amazingly courteous, knowledgeable, thoughtful, PERSONABLE, and encouraging. Drew worked with my budget & credit to find me a car that I am extremely happy with. He answered all of the questions I had about the vehicles, financing, warranties, etc that I knew nothing about. The most important thing being, he put me into a dependable vehicle that I can afford. Anthony was also very personable and helped me get the loan for my vehicle (which I was nervous about) and he took time to explain everything to me. He also arranged for me to be picked up to come get my car which I appreciate greatly. They made the “first time buying” process very easy & FUN. I can tell the staff enjoy their careers and they are truthfully good at it. Overall, I’m EXTREMELY happy and confident with my choice and I couldn’t have done this without Kia of Wilmington. I appreciate you all. I would recommend this dealership to anyone looking for a vehicle. More

Easy, Painless, and Fantastic I cannot say enough good things about Drew! My whole family came in looking for a new SUV (1 and 4 year old included). Drew took the time with us to s I cannot say enough good things about Drew! My whole family came in looking for a new SUV (1 and 4 year old included). Drew took the time with us to show us the car but also understood that with two little ones our time was short. When we had to leave due to approaching meltdown time and couldn’t finish the deal, Drew did everything he could to get the paperwork together so we could come in the next day and just get it done, which was greatly appreciated. Drew is kind, honest, and always available to answer questions even after the deal is done. I highly recommend Drew and Kia of Wilmington and couldn’t be happier with my experience. More