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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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January 17, 2020

I would like to share my outstanding customer service experience, with anyone who’s looking for an outstanding dealership! I have received nothing but the best since servicing three Kia’s at Fuccillo in More

by TRICIARE31
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Jan 21, 2020 -

Kia of Wesley Chapel responded

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 16, 2020

The service provide by the dealership was excellent. They even gave me a 10% discount for completing The NY Times crossword puzzle while I waited! More

by jimmoreno740
Recommend Dealer
Yes
Employees Worked With
Umberto
Jan 21, 2020 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 15, 2020

Service Dept is prompt and willing to help out. Friendly staff and give thanks to Jennifer the service advisor. Asked a question with finance Dept they were also helpful. More

by SSIRES33
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Jan 21, 2020 -

Kia of Wesley Chapel responded

Thank you for your outstanding review about your experience. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 15, 2020

3 years of excellent service Being 69, I have owned multiple makes & models of cars ... American & Foreign.. My 3 year ownership of a 2017 Forte has been the best car experience I More

by coleman8238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wish I could remember names but my memory for names is very weak.
Jan 21, 2020 -

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 13, 2020

They always give great service. Yesterday my handle broke on my Telluride. I pulled up to service dept on sunday. They fixed the door gave me an appointment myself or family never got out of the car. Wow More

by HENSON.ROBERT
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ, Jennie Bunnell
Jan 14, 2020 -

Kia of Wesley Chapel responded

Thank you for the amazing feedback! We can't tell you how much we appreciate your customer loyalty! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 12, 2020

I had to bring My car in for a routine oil change, staff there is always helpful and nice ! They were so busy but still didn’t make you feel like number , they truly treat you like family ! I wouldn’t go to More

by HNAPPI86
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez, Jennie Bunnell
Jan 14, 2020 -

Kia of Wesley Chapel responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 12, 2020

Very fast and reliable service. Humberto was professional and polite and did everything right! He has outstanding customer care and is a great representative for Kia of Wesley Chapel! More

by KARRIEH
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Jan 14, 2020 -

Kia of Wesley Chapel responded

Thanks for the great feedback! We're very happy that Humberto was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 11, 2020

I have never enjoyed dealing with a dealership, Fucillo Kia has changed that. Best buying experience ever, best service experience ever, thank you Fucillo kia More

by ZEROPOINT200
Recommend Dealer
Yes
Employees Worked With
??????????for Humberto Molina
Jan 14, 2020 -

Kia of Wesley Chapel responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 10, 2020

Jennie was so great and so helpful. I will definitely be getting all my services done at this location. The mechanics did an awesome job as well my car runs great and the complimentary car wash was a plus. More

by JAILENE9492
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Jan 14, 2020 -

Kia of Wesley Chapel responded

Thank you for the kind words! Jennie works hard day in and day out to provide the best results for our customers! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 10, 2020

Quick & Easy Came in for an oil-change at Fuccillo instead of returning to Century Kia, was impressed with the speed, customer service and care. I will be returnin More

by J.T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Jan 14, 2020 -

Kia of Wesley Chapel responded

Thank you for your outstanding review, J.T.. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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