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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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January 22, 2020

The customer service here is outstanding! They are very kind and caring! DEFINATELY will recommend this location to others! Jennie Leigh Bunnell is amazing and SO FRIENDLY! She makes you feel very welcomed More

by SWEET3KAK
Recommend Dealer
Yes
Employees Worked With
Ivan, Brad Russ, Jennie Bunnell
Jan 29, 2020 -

Kia of Wesley Chapel responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 22, 2020

Great customer service Humberto went above and beyond to make us happy! Fuccillo Kia is lucky to have him! Was giving us constant updates as to what was going on with vehicl More

by robertawilliams1552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Jan 29, 2020 -

Kia of Wesley Chapel responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 21, 2020

New Tires! Better pricing than other local tire stores, even after installation, etc. And Jonathan was able to fit me in with no appointment, and still finish f More

by dltrayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Kia of Wesley Chapel responded

Thank you for the incredible feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 21, 2020

Great Experience I had a great experience at Fuccillo Kia of WC. Jerry was super friendly and very helpful. They took care of my oil change very quickly and also fixed More

by JOSH.GATHINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jan 27, 2020 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 21, 2020

Fast ,friendly, always a pleasure. I couldn't ask for a better service experience. Jennifer went out of her way to help us with a problem that came up during our service appointment. More

by PHIL6235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Jan 27, 2020 -

Kia of Wesley Chapel responded

Thank you for your outstanding review about your service experience. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 21, 2020

Very professional, Courteous, friendly, knowledgeable,thoughtful, detail oriented, kind. They also work fast, they did the work in a small amount time. They are also generous with cookies, More

by Linda zavala
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Jan 27, 2020 -

Kia of Wesley Chapel responded

Thank you for the amazing review, Linda. We really appreciate your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 20, 2020

The collision repair shop provided excellent service and returned my car in a timely fashion. Heather was great, she kept me informed on the repairs and status of my vehicle. More

by JELOPEZ
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 21, 2020 -

Kia of Wesley Chapel responded

Thank you for the amazing review! We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 20, 2020

Worst service ever! I was given the wrong information plus overcharged and at the end my vehicle no even got the original parts! Horrible! I never going back to that place! More

by zunildahdez
Recommend Dealer
No
Employees Worked With
Brad Russ
Jan 27, 2020 -

Kia of Wesley Chapel responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 18, 2020

Humberto was excellent! He explained everything to me, made sure I had loaner and even managed to save me some money!! I would not hesitate to use your service again. More

by TRICIA_RIORDAN
Recommend Dealer
Yes
Employees Worked With
Humberto M
Jan 21, 2020 -

Kia of Wesley Chapel responded

Tricia, thank you for the awesome feedback! You're right, Humberto is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 17, 2020

Always Attentive Have been having my car serviced here for two years and have always felt welcome, the staff is very attentive and effective and the work is always top More

by joez412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Jan 21, 2020 -

Kia of Wesley Chapel responded

We appreciate your kind words about our service team. Thank you for choosing Fuccillo Kia of Wesley Chapel for your vehicle needs. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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