Kia of Wesley Chapel - Service Center

Chad was ABSOLUTELY AMAZING! Chads customer service was beyond anything I have ever experienced, and I’m old! His knowledge and respect for my concerns were unmeasurable! I can’t Chads customer service was beyond anything I have ever experienced, and I’m old! His knowledge and respect for my concerns were unmeasurable! I can’t compliment this employee enough! He was , courteous, helpful, respectful, experienced and he did it all with a genuine smile and concern for my experience at Kia! I honestly thought he was a manager because his skills and demeanor were impeccable! THANK YOU CHAD, WE WILL BE BACK! More

Excellent service, but it shouldn’t have been needed. Friendly, courteous, totally excellent service. I absolutely love our KIA Soul. However, there is absolutely no way a battery should suddenly die and Friendly, courteous, totally excellent service. I absolutely love our KIA Soul. However, there is absolutely no way a battery should suddenly die and leave us stranded after only 25,000 miles! I was given an explanation that time and mileage don’t count, but the number of times the engine is started determines how long the battery will last. Sorry, but I can’t buy that; it’s a total rip off! What’s even worse is that there was no warning; it just died out of the clear blue sky, creating a potentially dangerous situation. Not good.... More

40,,000K I made an appointment by telephone one week in advance. Chad was very professional, thorought, and efficient in checking me in, keeping me informed I made an appointment by telephone one week in advance. Chad was very professional, thorought, and efficient in checking me in, keeping me informed about the work to be done, reviewing the completed work, and addressing what needed to be done on my next visit. More

Car service Great customer service and atmosphere. Their willingness to assist and keep me updated with information pertaining to my vehicle was phenomenal. I wou Great customer service and atmosphere. Their willingness to assist and keep me updated with information pertaining to my vehicle was phenomenal. I would definitely recommend Fuccillo Kia is Wesley Chapel to anyone! More

Great, complete warranty service is HUGE!! Fast service while in the comfort of a very nice waiting area. Service personnel were attentive and were very helpful in taking care of all required s Fast service while in the comfort of a very nice waiting area. Service personnel were attentive and were very helpful in taking care of all required service and warranty issues. More

My Sunday afternoon a kia service department Lou was a great service rep he was attentive helpfull made my experience fun even though sitting in a dealership on a Sunday afternoon is not number 2 Lou was a great service rep he was attentive helpfull made my experience fun even though sitting in a dealership on a Sunday afternoon is not number 2 in my weekend priorities. I enjoyed speaking with him he understood my neds and did a great job getting it hamdled as quickly as possible More

Ohio to Florida I moved from Ohio to Florida and I needed my oil changed on my Kia I chose your dealership and the service was excellent everybody was friendly and ac I moved from Ohio to Florida and I needed my oil changed on my Kia I chose your dealership and the service was excellent everybody was friendly and accommodating. I will come back to your dealership for any service I need. Thank you More

Bad service I was there to get oil change Waited over 2 1/2 hour to get a basic oil change waited over 2 1/2 hour to get a basic oil change the quality service o I was there to get oil change Waited over 2 1/2 hour to get a basic oil change waited over 2 1/2 hour to get a basic oil change the quality service of the dealership and went down over here More

Outstanding Umberto our service was great, kept us informed job was done on time as promised Kudos to your service department!! We will be back again Umberto our service was great, kept us informed job was done on time as promised Kudos to your service department!! We will be back again More

Convenient I'm always happy to bring my car to service here at Fuccillo Kia. The customer service is great and the wait time is not long, super convenient. I'm always happy to bring my car to service here at Fuccillo Kia. The customer service is great and the wait time is not long, super convenient. More