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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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March 05, 2020

Easy and convenient Getting my oil changed is easy and convenient and definitely worth the extra dollars for the friendly customer service and the excellent quality of wo More

by APRIL W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
March 04, 2020

Service was great and so was my advisor. He went above and beyond to let me know about a service I had forgotten about. He was pleasant and did not pressure me since I could not stay another hour to compl More

by THEBOSS0
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez
March 04, 2020

Excellent service. I've had my Kia Optima since new and always serviced at Kia Dealerships and was very pleased with the service. Jerry was excellent so please tell him More

by BRIGHTSPAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
February 29, 2020

Advisor was great technician was also great thanks for the great service will let everyone know that your service department has great customer service thanks More

by JCARDO244
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez , Brad Russ, Jennie Bunnell
January 30, 2020

The service here is great! Very friendly staff! Whenever I come in they do whatever they can to keep me informed. Thanks to Jerry for everything More

by DBOSWELL042016
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Jan 30, 2020 -

Kia of Wesley Chapel responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 28, 2020

Keep up the good work. Scott Lam is the BEST. I LOVE FUCCILLO KIA of WESLEY CHAPEL. There’s no better customer service no where in Florida. More

by Nodramacc
Recommend Dealer
Yes
Employees Worked With
Scott Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Sam D'Acquisto, Chris Bailey, Melissa Prieto
Jan 29, 2020 -

Kia of Wesley Chapel responded

Nodramacc, thank you for the feedback! We are happy to hear about your positive experience at Fuccillo Kia of Wesley Chapel, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 28, 2020

I was very well taken care of my Jerry and I will for sure come back every time I need service. The waiting area was very comfortable as well. More

by evertszjade
Recommend Dealer
Yes
Employees Worked With
Jerry
Jan 29, 2020 -

Kia of Wesley Chapel responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 27, 2020

His service was outstanding and bar none. Prompt and attentive service throughout. They were empathetic with my current situation and knew I needed on less stress in my life. Thank you thank you. More

by RICK_BENITEZ98
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ, Jennie Bunnell
Jan 29, 2020 -

Kia of Wesley Chapel responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 26, 2020

First time visiting the dealer because of service to my car. Great experience, staff friendly and attentive, as well as knowledgable. Place clean and welcoming. More

by smmendez
Recommend Dealer
Yes
Employees Worked With
Humberto Molina 10 stars
Jan 29, 2020 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 26, 2020

Joe was nice and helpful. My car was done sooner than expected each time. Was patient and answered my questions. I had no complaints. Thanks. More

by BEYA_KIKI
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 29, 2020 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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