Kia of Wesley Chapel - Service Center

Friendly, quick service Going in on a Sunday was convenient and painless. Quick to get in and the oil change only took about 45 minutes. Staff was friendly and knowledgeabl Going in on a Sunday was convenient and painless. Quick to get in and the oil change only took about 45 minutes. Staff was friendly and knowledgeable as well. More

Friendly Service In and out in the estimated time and even got a car wash. Service person was friendly and explained the recall would take about one hour ... and it w In and out in the estimated time and even got a car wash. Service person was friendly and explained the recall would take about one hour ... and it was exactly one hour! More

Fast check-in and paperworks. The service database already had my recall complaint as soon as I checked in. Good synchronization on database. It feels so personalized. The service The service database already had my recall complaint as soon as I checked in. Good synchronization on database. It feels so personalized. The service lady "in-training" was very courteous and friendly. The rest of the service team are all friendly. More

Great Service I always have a pleasant experience at Fucillo Kia Wesley Chapel. They always are thorough in explaining the services that is provided and what is cov I always have a pleasant experience at Fucillo Kia Wesley Chapel. They always are thorough in explaining the services that is provided and what is covered. Always on top of their game. I love that they have coffee, and refreshments available in the waiting area. I bring my 2 year old in there with me almost every time I am there. I just wish there was more of a toy selection for her to play with. It is a nice enclosed glass area which makes it easy to keep an eye on her. More

Efficient and quick service Edward my service advisor was very efficient and thorough. My car was delivered as promised. My issue was addressed and my car was also washed! Edward my service advisor was very efficient and thorough. My car was delivered as promised. My issue was addressed and my car was also washed! More

Car service Quick service and friendly..will recommend.. they did an oil change and multi point inspection and also told what I needed for my next service.. Quick service and friendly..will recommend.. they did an oil change and multi point inspection and also told what I needed for my next service.. More

Super Service Always surprised when I visit the Service Dept at Fucillo. Such a pleasant experience every time. Fast service, great waiting area with a variety of Always surprised when I visit the Service Dept at Fucillo. Such a pleasant experience every time. Fast service, great waiting area with a variety of snack foods to enjoy...even fresh fruit! They tell you how long they will need to complere your service and will bring back a freshly washed vehicle. Great facility and a very friendly staff...no pressure, no sales pitch. Best service center I have ever used. More

Outstanding The service i received from Brad and Humberto was exemplary. They fit my service into an outrageously hectic schedule, and even finished early. I'm g The service i received from Brad and Humberto was exemplary. They fit my service into an outrageously hectic schedule, and even finished early. I'm going to continue going to Wesley Chapel Kia. Simply outstanding!!! More

horrible front desk lady was extremely rude. had to speak with her more than once over the phone and she seemed to get more annoyed everytime. If her job is cu front desk lady was extremely rude. had to speak with her more than once over the phone and she seemed to get more annoyed everytime. If her job is customer service then she has no reason to act that way especially if im spending money at that shop. Next time i will be better off just driving to the nissan bodyshop. Im sure they would appreciate me more as a customer. More

Great service and quick. Oil change was done very quickly, everone was very nice and very helpful. Will take my car here for service in the future. and quick. Oil change was done very quickly, everone was very nice and very helpful. Will take my car here for service in the future. More