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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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March 09, 2019

Great collision center I was rear ended in my 4 month old Hyundai Tucson. The repair procedure from estimate and drop off was outstanding. The quality of work was first cla More

by IRACONDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision shop people
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Hyundai Tucson. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Great service advisors keeping you informed Nobody likes to have to get their car fixed but honestly the customer service by the advisors is an 11 on a scale of 1 to 10! The one I had the pleasu More

by mrreno7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina!, Jesus Frias
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 05, 2019

This place creates extra problems Every time I take my car in I leave and there is something else wrong with it that wasn't even an issue to begin with. This place is just out to make More

by Customer 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Francisco Hernandez Frias, Edward Hernandez, Brad Russ
March 02, 2019

awesome Very friendly and great customer service. Very timely and professional. Would recommend them to everyone.I love everything from the time I pulled up t More

by Ladyoverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Hernandez Frias, Edward Hernandez
Mar 04, 2019 -

Kia of Wesley Chapel responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 02, 2019

The Best Experience Everyone was very courteous and helpful; work was done quickly and I was kept up-to-date on the progress; one of the best "service" appointments I've More

by joez412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny
Mar 04, 2019 -

Kia of Wesley Chapel responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 02, 2019

Quick and efficient Francisco helped me right away and even had my car washed and vaccumned out. Was very helpful reminding me about needing my engine filters changed. More

by ELISSIA1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa, Francisco Hernandez Frias
Mar 04, 2019 -

Kia of Wesley Chapel responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 01, 2019

Great VERY SATISFIED WITH THE FRIENDLINESS , PROMPT AND COURTEOUSNESS OF YOUR STAFF AND SPECIALLY YOUR JENIFER AS WELL AS TNESS IN YOUR SERVICE AND THE REPA More

by ANTHONY BORTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan; Jennifer.
Mar 04, 2019 -

Kia of Wesley Chapel responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 01, 2019

Great service Everyone I talked to was friendly and knowledgeable. They called and me informed of the progress on my car. I would recommend them to anyone that ne More

by KATHYS84HARLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Russ
Mar 04, 2019 -

Kia of Wesley Chapel responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 01, 2019

Service on my cadenza My oil change was finished very quickly. Humberto Molina was very courteous and knowledgeable about my service. Would definitely recommend others to g More

by Marcoymanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Mar 04, 2019 -

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 27, 2019

fantastic customer service and effective product knowledge This Dealership (Fuccillo Kia Of Wesley Chapel) has an incredible and diligent customer centric service desk. They care about your time and automotive More

by ENOBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco, Jonathan, Dustin, and all the rest of staff. Great job!
Feb 28, 2019 -

Kia of Wesley Chapel responded

Thanks for this awesome review, ENOBLE! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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