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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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April 09, 2019

Always an awesome experience My car was ready quicker then I was told and cal show room ready when I got it back. Couldn't be happier. I dont remember the names of the associat More

by ROBERTJAMESORDNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willian Blanco
Apr 10, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 07, 2019

The waiting time was short. Came out before they were done to let me know the car would be good to go in 10 min.took time to really explain the service that was given to my car. More

by STAREYES7545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Russ
Apr 08, 2019 -

Kia of Wesley Chapel responded

Thank you for the feedback, STAREYES7545! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 05, 2019

Excellent service We have always had a great experience with Fuccillo Kia, they are respectful and never feel pressured to buy. Service is excellent the job always get More

by SLAMALFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlatko Nikolovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 05, 2019

Excellent customer service! New to the area, I was hesitant to have a different dealership service my Kia Sedona. No need to worry. From the moment I got of my car to when I got More

by AJOPAJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Apr 08, 2019 -

Kia of Wesley Chapel responded

Hi AJOPAJA and thanks for the great feedback! We're very happy that Francisco was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 02, 2019

Excellent Service Kudos to Edward Service Tech -- for being sooo helpful and explaining to me in great detail what was going to be done to my car. AND THAT is what you More

by MINDY23LOST42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Sales Lady, Emilio Noble, Edward Hernandez
Apr 03, 2019 -

Kia of Wesley Chapel responded

Thank you for the feedback, MINDY23LOST42! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 02, 2019

Great experience Dusty Zimmerman was helpful as always, the whole staff there is awesome and very fast service. As soon as I got there I was offered help and they got More

by cjsarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusty Zimmerman, Francisco Hernandez Frias, Edward Hernandez, Brad Russ
Apr 02, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 31, 2019

Good customer service! The work I needed was time consuming but they handled it quickly and well done. Communication was effective and explanatory, it felt genuine and hones More

by GATZKE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 31, 2019

Polite Professional Patient & Knowledgeable in sales/service From date of purchase I continue to remain connected whether I have a question or my salesman checks in to see how I am adjusting to my new vehicle. P More

by RCARTERSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy w beard, finance guy 2nd door from showroom EVERYONE was personable and uplifting, Michael Lindsay
Apr 02, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 31, 2019

ALWAYS GREAT SERVICE! Always great service and very helpful. I would definitely recommend the service department. They do a great job of keeping you informed of what needs More

by JOHNODROBINAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Russ
Apr 02, 2019 -

Kia of Wesley Chapel responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 30, 2019

Great I was at this service center for the regular maintenance service which included oil change. The maintenance service was completed on a timely manner w More

by JL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Apr 02, 2019 -

Kia of Wesley Chapel responded

JL, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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