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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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October 19, 2019

Service Was satisfied with the work that was done. Recommended that I get the brake fluid flushed when I didn’t know it needed to be More

by SHADYB911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name, just started
Oct 20, 2019 -

Kia of Wesley Chapel responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 18, 2019

Great service Jerry was a pleasure to deal with upon my scheduled service and throughout. Really liked the new video of my service inspection, made me feel like it More

by Flmissy14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 20, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 16, 2019

Probably my best experience here yet!! I was in last Thursday for our 5,000 mile checkup, oil change, etc. as well as another issue that was handled quickly. There was also an issue with on More

by gdassatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Oct 16, 2019 -

Kia of Wesley Chapel responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 16, 2019

Jerry was great. Your prices, not good at all. Every time I come for service, there’s a new not so pleasant surprise. Will be turning in my lease in 7 months and NEVER LOOKING BACK More

by Nunya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
Oct 29, 2019 -

Kia of Wesley Chapel responded

Thank you for reaching out to this! Please contact us directly if there’s anything we can do to help alleviate these issues for you.

October 15, 2019

Service was awesome They took care of my vehicle with the ultimate care. My service Advisor Jonathan explained what needed to be done and my Vehicle is performing like n More

by WINSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 12, 2019

Service Jonathan was great in the service department. Car was taken care of without a problem. Jonathan is a very nice addition to your service department More

by LINDARUSSELL711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Kia of Wesley Chapel responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Fuccillo Kia of Wesley Chapel and our customers. Hope to see you again soon! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 12, 2019

Review Great service. Everyone is friendly and helpful. A nice place to buy a car and to get it serviced at. We will buy our next car at Fucillo. More

by GINAUNSWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Oct 15, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your review! Happy customers are our goal and our mission at Fuccillo Kia of Wesley Chapel, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 11, 2019

Jonathan Vidal Jonathan is always very helpful and professional. A true asset to Fucicillo Kia! My experience when I bring my car in for service is always great! More

by LESA.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 10, 2019

Excellent The staff was excellent, and professional. Jerry was very knowledgeable about all the maintenance needed for my vehicle, and walked me through what to More

by jmiller2785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 10, 2019 -

Kia of Wesley Chapel responded

Thanks for your awesome review! We're very happy to hear that Jerry was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 10, 2019

Humberto was terrific! After having an initial inspection of my headlights earlier this year and finding nothing wrong, Humberto went above and beyond to help me. He is a W More

by Ljkieper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Oct 13, 2019 -

Kia of Wesley Chapel responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Humberto does for Fuccillo Kia of Wesley Chapel and our customers. Hope to see you again soon! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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