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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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October 26, 2019

Wonderful they always treat you with respect Everybody was obliged to place between who be a donut some water in all a good stuff wonderful place due bill Waiting Room is wonderful More

by ABOV66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Frias, Chris Bailey, Jennie Bunnell
Oct 27, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

OUTSTANDING CUSTOMER SERVICE As on my previous visits, the service was outstanding. I had an appointment for 11:00 A.M., but arrived at 10:15 A.M. Humberto Molina took me immedi More

by APAUBURNDALEFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Oct 27, 2019 -

Kia of Wesley Chapel responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

Great Customer Service Timing Effective Great customer service, quick turnaround and great job. Will continue to visit. They were attentive, offered great suggestions and kept me appraised t More

by joez412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umberto, Edward Hernandez
Oct 27, 2019 -

Kia of Wesley Chapel responded

Hi and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership, and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

Bad service They don’t know what they are doing mechanic said the tire don’t have the sensor which is not true went to another dealership Kia problem resolved. More

by DCEK28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward Hernandez
Nov 07, 2019 -

Kia of Wesley Chapel responded

Thank you for your feedback. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you.

October 24, 2019

Best customer service Everyone was so helpful with answering my questions about the services I needed. Their communication was very professional. My last visit here was als More

by BERLEYGRRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, candi
Oct 24, 2019 -

Kia of Wesley Chapel responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 23, 2019

Oil change and alignment. Every time I come here to ‘this location I have no problems or issues. Everyone is so nice and happy. I believe it was jerry who helped me out yester More

by harley.rogers1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 24, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 23, 2019

Awesome again! I came in at 6:45 with an object in my tire needing to get it fixed before an emergency road trip out of state. Jerry and the tire guy (sorry I forgot More

by Hmaize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 24, 2019 -

Kia of Wesley Chapel responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Fuccillo Kia of Wesley Chapel team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 21, 2019

Quick Easy check in! I booked my appointment online which was great.my service was quicker than i thought it would be and everyone is very nice as usual. More

by ERIKAI75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Kia of Wesley Chapel responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 20, 2019

Routine maintenance service in October 2019. I have always appreciated the professionalism of all Fuccillo employees, from sales, to finance to service/maintenance. All staff demonstrate the utmo More

by REGINAC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ, Jennie Bunnell
Oct 21, 2019 -

Kia of Wesley Chapel responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 19, 2019

Service, Service, Service The dealership is always a very clean friendly and attentive. We drive from Lakeland for the service and any other needs. The staff is very friendly More

by MARYWARD797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Oct 20, 2019 -

Kia of Wesley Chapel responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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