Kia of Wesley Chapel - Service Center

Excellent Service- Humberto I had an excellent experience with Humberto! He greeted me immediately and communicated well while I was waiting for my vehicle. Thank you so much! I had an excellent experience with Humberto! He greeted me immediately and communicated well while I was waiting for my vehicle. Thank you so much! More

Excellent service visit Mr. Molina was extremely courteous, patient and very helpful. Great customer service. Wonderful job. Pleasant and friendly. I'm not a person who lik Mr. Molina was extremely courteous, patient and very helpful. Great customer service. Wonderful job. Pleasant and friendly. I'm not a person who likes to waste time so appreciated the accurate time estimate Mr. Molina gave for the work that needed to be done. More

Best service ever They are always courteous, professional, understanding and helpful. Is a constant good communication between the service employee and the customer abo They are always courteous, professional, understanding and helpful. Is a constant good communication between the service employee and the customer about the process with the car or SUV service and repairs. More

Little issue I noticed that the plastic on my car started to crack and the car is 2 months old...I text Israel and he told me to come in, got me into the service d I noticed that the plastic on my car started to crack and the car is 2 months old...I text Israel and he told me to come in, got me into the service department very quick, they ordered my part and told me a system update was also in need and took care of that as well. Very friendly and very helpful. I'm so glad I chose Fuccillo Kia for my car purchase. More

Great experience Professional and great service. Kept me up to date on everything and I will definitely be back for service again. We bought my daughter's car there al Professional and great service. Kept me up to date on everything and I will definitely be back for service again. We bought my daughter's car there also and they definitely did right by her. More

Awesome customer service Great people great services. Fuccillo KIA of Wesley Chapel appears to always be in the right frame of mind to offer top notch services. They are also Great people great services. Fuccillo KIA of Wesley Chapel appears to always be in the right frame of mind to offer top notch services. They are also conveniently open on Saturday and Sunday, which helps tremendously. Keep up the great work. Thank you! More

A service second to none Mechanical issues always come when you least expect them. I am glad that I chose to purchase my vehicle from Fuccillo KIA of Wesley Chapel. I received Mechanical issues always come when you least expect them. I am glad that I chose to purchase my vehicle from Fuccillo KIA of Wesley Chapel. I received the same care for repairs as I did during my initial vehicle purchasing process; to include the option to purchase a maintenance service agreement when I bought my vehicle. I am so glad I had that safety net. Fuccillo KIA of Wesley Chapel service is second to none. I have had horrible experiences with other dealerships. The staff is professional and informative during the service process. It may seem that you spend a long time waiting but believee when I say that it is worth the wait because they are very thorough. The staff is knowledgeable and makes sure your needs are met while you wait. They make the progress of repairs accessible to the customer by status updates via text messaging as well as video inspection. In closing I wanted to say that the ambiance is so friendly from the moment you arrive to the moment they hand you the keys to your washed vehicle; what a nice touch. They also take of their customers nicely with the complimentary beverages, fruits, doughnuts and cookies while you wait. The hustle and bustle of friendly employees is a sign that Fuccillo KIA of Wesley Chapel are also great employers. Way to go Fuccillo KIA of Wesley Chapel! Thank you so much. Todo eso y se habla espanol tambien... More

Excellent Employees..in all departments go above and beyond to make u feel welcome..comfortable Caring ..and that your new vehicle is in great hands Thanks g Employees..in all departments go above and beyond to make u feel welcome..comfortable Caring ..and that your new vehicle is in great hands Thanks guys !! More

The best Kia service around The service i get is out standing and the two people that always help me are Humberto and Jonathan my opinion is they are extremely helpful and courte The service i get is out standing and the two people that always help me are Humberto and Jonathan my opinion is they are extremely helpful and courteous and i will always come to this service department for my auto to be repaired More

i took my car to be serviced at this place for 2 years .2 2 weeks ago i did a car fax report on my car because i wont to trade it in ..i was suprised to find they had not reported anything done to car ..not 2 weeks ago i did a car fax report on my car because i wont to trade it in ..i was suprised to find they had not reported anything done to car ..not 1 thing when i called this morning the girl i spoke with tells me she has no idea what i am saying ..when i asked about it..really you sell certifed used cars with car fax.. but after reading my last trip recipe..yes i will never see it or a copy of anything i had done by this place..it will show they riped me off .. bbb complaint on the way More