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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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November 23, 2019

Quick reliable and wonderful.. Everyone that worked in the service department. A big thank you to all the people at KIA. The people that I had contact with were kind, friendly,and d More

by HOLMESKR15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Russ
Nov 24, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 22, 2019

Service was for a recall. The recall was taken care of in less time than anticipated. And the free car wash was appreciated. Jennie was very friendly and helpful. She definite More

by THOMPSONPNF714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Nov 24, 2019 -

Kia of Wesley Chapel responded

We are glad to hear you enjoyed your recent visit to our service department. At Fuccillo Kia of Wesley Chapel we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 20, 2019

Great experience Jerry was awesome! Explained what the update was for and about how long it would take! Made us feel like we mattered and took care of us promptly! Dus More

by cheeterchong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry not sure of his last name
Nov 20, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 20, 2019

Excellent service My car was completd in a timely manner with excellent service. I was taken care immediately and treated with respect. I was given outstanding custome More

by LAWEST073
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Frias
Nov 21, 2019 -

Kia of Wesley Chapel responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 19, 2019

Oil Change Needed to get my oil changed before driving to see my daughter in Tennessee. Ed made sure that my car was safe for the long drive. I was impressed how More

by JL_FERRER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Nov 19, 2019 -

Kia of Wesley Chapel responded

Thank you for this great review! We're happy to hear that Ed took care of you and made sure your vehicle was safe for your drive! He is a great asset and we appreciate all that he does. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 18, 2019

Tire trouble My tires service light came on and I needed a update for my drive shaft,staffs was friendly and helpful,my wait time was very good and they fixed my c More

by JEAN92263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Nov 19, 2019 -

Kia of Wesley Chapel responded

Thank you for this excellent review! We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 17, 2019

Top notch service. Very courteous and professional. The staff makes you feel at home. I definitely recommend using them for your KIA needs. I wouldn’t take my Telluride More

by jolu2124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 18, 2019 -

Kia of Wesley Chapel responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Wesley Chapel, we value our customers and we look forward to seeing you on your next visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 17, 2019

2019 Sorento The communication from the service staff was excellent not to mention she listened to what I said and corrected the issue. I will recommend Fuccillo t More

by adenison01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Nov 18, 2019 -

Kia of Wesley Chapel responded

We cannot thank you enough for your wonderful review of Fuccillo Kia of Wesley Chapel and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 17, 2019

Tires Had a flat tire ,went to fuccillo they took care of everything on the spot and we were very pleasedand would be happy to tell everyone I know More

by pat.ritrovato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ, Jennie Bunnell
Nov 18, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us this great review, Pat! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 16, 2019

Great people Very nice and wonderful to work with cared about what we wanted and the service people had us in and out quickly warranty people need to know what the More

by BRUCEROBERTS87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Noble, Tiffany Walker, Brad Russ
Nov 17, 2019 -

Kia of Wesley Chapel responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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