Kia of Wesley Chapel - Service Center

Great Customer Service Humberto was so kind and helpful. He was informative about everything and the whole process. I would recommend this location to everyone who owns a Ki Humberto was so kind and helpful. He was informative about everything and the whole process. I would recommend this location to everyone who owns a Kia More

Excellent service, in and out fairly quick, communicated issues effectively, customer service was excellent, would not hesitate to recommend to others for them service, in and out fairly quick, communicated issues effectively, customer service was excellent, would not hesitate to recommend to others for them to purchase More

Wait time Not enough people to check in your car. Had a wait time . Then waited for car to be wash . Car was not dry off when giving to us sloppy work Not enough people to check in your car. Had a wait time . Then waited for car to be wash . Car was not dry off when giving to us sloppy work More

Service advisor Humberto Molina, was excellent as always provides fantastic customer service and is attentive and well versed in Kia products and services advisor Humberto Molina, was excellent as always provides fantastic customer service and is attentive and well versed in Kia products and services I recommend any I know who owns a Kia to seek his advice More

time of service dropped car off within 15 minutes of getting home car was done. I did not have an appointment. Thank you all great work. Very friendly dropped car off within 15 minutes of getting home car was done. I did not have an appointment. Thank you all great work. Very friendly More

Fast, courteous service. Service agents keep you abreast of what is going on with your car. They all treat you like you are family and they are fairly quick. Service agents keep you abreast of what is going on with your car. They all treat you like you are family and they are fairly quick. More

Friendly, accommodating and quick service. I was greeted with a friendly welcome at the service area. While my car was being serviced for an oil change, Ryan drove me back to work. Within 2 hou I was greeted with a friendly welcome at the service area. While my car was being serviced for an oil change, Ryan drove me back to work. Within 2 hours, my car was done and the free car wash was much appreciated. Thank you and keep up the great work!! More

did it right did everything to fix my issuse kept me imformed the whole time i sat there to let my know how far along they were clean service center did everything to fix my issuse kept me imformed the whole time i sat there to let my know how far along they were clean service center More

Auto body shop I got hit while driving on Saturday evening, heading to a wedding... the Autobody shop did a great job repairing my vehicle! I can’t even tell anythin I got hit while driving on Saturday evening, heading to a wedding... the Autobody shop did a great job repairing my vehicle! I can’t even tell anything happened to it.!! Good as new!! Thank you!! Thank you Dave Hesser and the entire auto body shop!! More

Resolved bad headlight assembly Walked in the door greeted by Humberto and within minutes my car was taken to service bay. He offered a car to use while I waited or refreshments in Walked in the door greeted by Humberto and within minutes my car was taken to service bay. He offered a car to use while I waited or refreshments in the waiting area. I had someone waiting on me and Humberto called me when the car was ready. I had no appointment and this was all done under 2 hours on a very busy day. Keep up the good work. More