Back

Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

Sort by
December 14, 2019

Very fast and friendly service. Went for a routine oil change and received very fast and professional service. Never felt like unnecessary services were being pushed on me. Appreciat More

by zealot.jdbrown
Recommend Dealer
Yes
Employees Worked With
Jeff (service)
Dec 18, 2019 -

Kia of Wesley Chapel responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 14, 2019

Routine service From the moment I drove into service area, I was greeted by an employee to assist me. The wait was short and they even vacuumed and washed my car. G More

by melder10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2019 -

Kia of Wesley Chapel responded

We are glad to hear you enjoyed your recent visit to our service department. At Fuccillo Kia of Wesley Chapel we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 13, 2019

Excellent Service at the Service Department Enjoyed our short wait at the service checkup. Talked to a sales person about next tears models and options available at lease end next December. Look More

by PAULKANDZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry the guy who helped us in service department, Colin Sullivan
Dec 18, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 13, 2019

Great service department Sale department great people very helpful took the time to answer all my questions and took me in late in the day and still got me worked on More

by HGARY64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry service
Dec 18, 2019 -

Kia of Wesley Chapel responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fuccillo Kia of Wesley Chapel's Service Department. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 13, 2019

Great Humberto was great and very helpful he kept me informed of everything that was going on with my vehicle . He was amazing and nice thanks. More

by VILMARIERODRIGUEZ82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto in service
Dec 18, 2019 -

Kia of Wesley Chapel responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 12, 2019

Service Associate, Jerry, in service was very friendly and professional. Work was done in a timely manner. Being just before Christmas I did not have the fund More

by DKBEARD49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 12, 2019 -

Kia of Wesley Chapel responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jerry is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 12, 2019

Always a good idea to get true customer opinion I was stranded after 2 other jump starts from aaa and hungry when we called and Candi answered the phone at the dealership and set up everything for u More

by CHEFBETTY77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candi
Dec 18, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 10, 2019

More than I expected! I was immediately greeted when I pulled. I was given constant updates during the service process. Humberto Molina has above excellent customer service More

by jasminewells50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Dec 12, 2019 -

Kia of Wesley Chapel responded

Thanks for the great feedback, Jasmine. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 09, 2019

Same day oil change I needed to schedule an appointment to have my oil changed and I was able to get in that very day at a time that was convenient to me. The staff acco More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of the staff members name
Dec 10, 2019 -

Kia of Wesley Chapel responded

Robert, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 08, 2019

Very good service and attention My car was service in good time and did not have to wait long . I set an appointment at 2:00 pm and I arrived early and they attended me righ away. More

by LLANDA1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 09, 2019 -

Kia of Wesley Chapel responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

...
13
...