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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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December 20, 2019

In and out Went into have my oil changed . Was expecting to wait forever but to my surprise the service people took my car immediately and I didn’t even have a More

by EDYJ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 23, 2019 -

Kia of Wesley Chapel responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 18, 2019

oil change best service best customer service especially with Humberto associate in service makes you feel like family very polite and courteous reason why i go to your facil More

by sweetsparkymario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ousley, Manny Agurcia, John Chasko
Dec 20, 2019 -

Kia of Wesley Chapel responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 18, 2019

Window replacement Had window glass replaced. Cost matched estimate. Work done on time. Window works just fine. Would go there for similar work. Everyone was really More

by sealedbeams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Browder
Dec 20, 2019 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 18, 2019

Excellent service Jerry from service made sure the problem was solved.This was a difficult troubleshooting but demonstrated commitment in finding the cause of the probl More

by PABLOARROYOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 20, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Jerry went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 18, 2019

Very caring and professional They acknowledged me right away listen to the problem that I had with a car coming in and out quickly explained everything to me and did the job well More

by SAMIAM20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez, Brad Russ, Jennie Bunnell
Dec 20, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 17, 2019

Check up Emissions light came on. Went to the shop. They were fast and thorough and took care of my situation and I was out of there in no time at all. More

by PORTIABRADBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Dec 20, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 16, 2019

Very Helpful Everyone was very polite and helpful. The service needs were clearly communicated and thoroughly explained. I felt confident the work was completed we More

by sarah072006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Dec 20, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 16, 2019

Great experience! My first time having car serviced at this dealership, and could not have been more pleased or impressed with the professionalism and pleasantness in w More

by J. Stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Kia of Wesley Chapel responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 15, 2019

Very professional and polite. For in at ten for an oil change and was done within 2 hours. Very happy with my service. Would definitely recommend this dealership for all your Kia n More

by TPARIS678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Dec 19, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 14, 2019

Friendly competent service & advice. All of my experiences at Fuccillo Kia have always been excellent. The service advisers are very helpful & knowledgeable. Everyone is friendly & time t More

by SANDYCZ47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Dec 18, 2019 -

Kia of Wesley Chapel responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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