Kia of Vero Beach

Received a $13.5K to $13.75K cash value for my car from KBB, Edmunds, & TrueCar. The Vero Kia Sales Mgr called several times to come in after True Car sent him my valuation notice. I asked for a bare bones KBB, Edmunds, & TrueCar. The Vero Kia Sales Mgr called several times to come in after True Car sent him my valuation notice. I asked for a bare bones Kia Sorento S. ($32K). He quoted a bare bones LX model at $36K saying this is the base, which it wasn't,($30k) But he would not let me see the LX window sticker. I said OK price it up. The guy comes back and gives me a $10k trade value for my car and my total payment would be $36K which included the dealer KEEPING my car. Obviously, xxx!!! Got up to leave, walking out the door and he says I'll give you $15K for your trade. I said I already got that from the KIA dealer in Ft Pierce. He did the old bait and switch. on the S model to the cheaper LX. There must be a lot on dumb people in Vero if they fall for this baloney. So he missed a quick cash sale trying to screw an old guy. TrueCar sent him the cash value of my car and he still played games. Caveat Emptor! More

Everyone is very pleasant especially the service manager. He kept me apprised of the time that the job was taking and checked back with me several times He was knowledgeable and answered all my questions He kept me apprised of the time that the job was taking and checked back with me several times He was knowledgeable and answered all my questions More

Excellent customer service, friendly and timely service. Service manager was knowledgeable and courteous providing the needed work on the car. Service manager was knowledgeable and courteous providing the needed work on the car. More

My husband and I have been looking at purchasing a new Kia carnival. We knew with the market we would more than likely have to build our own. So we called to see if we could just come in to test drive fir Kia carnival. We knew with the market we would more than likely have to build our own. So we called to see if we could just come in to test drive first. We told them multiple times we are not purchasing right now. We just wanted to make sure this is something we are interested in. Once we got to the dealership they tried to run our credit as if we were purchasing a vehicle. Then the model was the lowest trim level (LX) (which is fine, we just wanted to test drive) so when we asked our sales women questions about the Ex trim level (which has wayyy more features and what we would purchase) she just tried to convince us that we “needed” the LX (of course that was their only model in the lot). We also had our 2 yr old with us so we had to put the car seat in which seemed like such an inconvenience for them & wouldn’t let us even play the stroller in the trunk to see the size. After all of this when we walked back in after the test drive I had a few questions. My husband had some work calls and was outside. So one of the managers came over and talked down to me like I didn’t do my research before hand. We told them we had to leave because it was time for our child to eat and they called us multiple times every day. The saleswomen also was always confused when we called and mixed us up with other customers. The whole experience actually turned us off from buying a Kia at all because it was so aggressive. Finally blocked their calls and are looking at going to a dealership closer to us with much better reviews. More

Excellent teamwork They made everything smooth and answered all our questions. We are very satisfied with this dealer answered all our questions. We are very satisfied with this dealer More

We were impressed with how quickly they got us in to get our vehicle serviced as we had a check engine light come on. We are very pleased with this dealership and will continue to purchase any futures vehic our vehicle serviced as we had a check engine light come on. We are very pleased with this dealership and will continue to purchase any futures vehicles with them. More

Your 15 word minimum is a deterrent to leaving a review. Great experience with dealership. Great experience with dealership. More

When I entered Kia Of Vero Beach a nice young man named Dimitri met me outside. I met with the team at my appointment time and then was redirected to Dimitri as my sales person. My buying experience was th Dimitri met me outside. I met with the team at my appointment time and then was redirected to Dimitri as my sales person. My buying experience was the best with professionalism, listen to my concerns, and leading me in the right direction for my choice of vehicles. The entire team met my needs with great efficiency. Dimitri went above and beyond to hear Mike needs and concerns and found the vehicle that I was requesting. My trade-in value for my used vehicle was above and beyond where it made it possible for me to trade with exactly the car I was hoping for. Ask for Dimitri when you enter you will not be disappointed. Thank you Dimitri for all of your support before during and after the purchase of my new car. You are awesome! More

Very pleasant experience. My sales rep Freddy Mitchell was attentive to all my car needs. All of the other reps were very friendly and helpful. Overall, I came in and left with a car I felt comfortable was attentive to all my car needs. All of the other reps were very friendly and helpful. Overall, I came in and left with a car I felt comfortable with and about. Even the financing went smoothly. More

Great service. Nice wait area with wifi, snacks and TV. Prompt and courteous Good experience overall.. Prompt and courteous Good experience overall.. More