
Kia of Vero Beach
Vero Beach , FL
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My sales experience with Camille years ago was wonderful. I returned driving over 40 miles hoping service would be the same. It’s horrible. It’s nothing but a bait and switch. I was sold the best warra I returned driving over 40 miles hoping service would be the same. It’s horrible. It’s nothing but a bait and switch. I was sold the best warranty and obviously it’s junk. I would warn everyone to stay away from such a horrible place with no ethics or morals. I started with service writer Frank and now have Tim. Both are shadier than any used car salesman out there. Save yourself and go to another Kia who values a customer and doesn’t view them as prey. More
We have bought many new cars in our past. But never have we dealt with someone as fantastic as Christian. He guided us through the whole procedure with no pressure. We would highly recommend But never have we dealt with someone as fantastic as Christian. He guided us through the whole procedure with no pressure. We would highly recommend him to anyone looking to purchase a car. You can not go wrong with him as your salesperson. More
I needed a car, and saw a used car on line. I was looking for a particular car . . . And Kia in Veri had one!! With the help of Theresa and Brandon, I am very happy with the on line purchase I was looking for a particular car . . . And Kia in Veri had one!! With the help of Theresa and Brandon, I am very happy with the on line purchase. Also, it was delivered to my home!! Talk about service!! I am a very happy customer. More
It was goodd to work with Ken. He was a knowledgeable saleman regarding several cars I considered. Not a high pressure sales approach. He let me test drive several vehicles. I He was a knowledgeable saleman regarding several cars I considered. Not a high pressure sales approach. He let me test drive several vehicles. I would recommend asking fir him specifically. I did buy a vehicle after my interactions. More
Prices Inflated $60 oil change,$240 for 4 plugs,$140 fuel induction svc and unable to determine main problem of front grinding noise on 2 occasions. Not planning on returning! induction svc and unable to determine main problem of front grinding noise on 2 occasions. Not planning on returning! More
Most horrible service team ever. Tim is very unprofessional and a bully. If you have anything to ask do not ask him, he will call you rude and threaten you. If they had cameras where Tim is very unprofessional and a bully. If you have anything to ask do not ask him, he will call you rude and threaten you. If they had cameras where they store the vehicles they’re working on, they’d see TIM bully me and raise his voice with me as well as him TAMPERING with my car to fit his agenda. Hugo, his boss will stick up for TIM for some reason and tried to bully me as well. Threatened me with my rental. Oh and by the way I drive a 2022 Sorrento!!!! Sales team is phenomenal! Go see Kevin!!! More
Went in Saturday to look at a used suv with an advertised internet price of 38800.00 plus dealer fee and taxes. I was trading in my paid off 2018 camry since I had recieved an email day before from toyota si internet price of 38800.00 plus dealer fee and taxes. I was trading in my paid off 2018 camry since I had recieved an email day before from toyota side of the business (this dealer is both a toyota and kia) offering me 23000.00 trade in on my vehicle. upon arrival I was very clear as to I wanted to negotiate pricing before all else they took my car for appraisel and insisted I test drive suv so as to not waste there time and they stated not to worry they were going to take care of me when I got back.upon getting back sales mgr comes with offer. first off low balled my camry offering about 18000.00 I mentioned the email for 23000.00 he wrote it down stated he could work on that. But thing is the suv priced at 38800.00 isnt really 38800.00 its plus dealer fee 899.00 taxes ball park 1000.00 these fees are expected as we,ve grown to live with them, but here comes an additional 2900.00 un advertised add on fee for several other addons including warranties etc. I mentioned that I dont need or want any addon warranties,also this is a used car from subaru so there are no physical addons from kia or toyota . I was then told its not an option they are added on already regardless,was told give him a minute came back with no numbers just thanked me for coming in and sent me on my way . no numbers no negotiating no nothing. we were like 1800.00 apart until all the mysterious add on fees and the low ball offer . Mind you I came in with all the money paperwork etc. Basicly I was if not the easiest, one of the easiest sales of the day. but no effort placed on dealers side what so ever. Use caution when shopping I've dealt with small fees here and there hidden in the past but 2900.00 hidden fee is absurd,unethical,and robbery. Be Blessed shop wisely . More