Kia of Vero Beach
Vero Beach , FL
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Very friendly and professional staff who got us in our new Kia Soltis in outstanding form. I would recommend dealership to our family and friends. new Kia Soltis in outstanding form. I would recommend dealership to our family and friends. More
Great service without pressure. Knowledgeable and friendly and work for the customer! Did not get what I was shopping for but in the end a better deal friendly and work for the customer! Did not get what I was shopping for but in the end a better deal More
I am always greeted with a smile by my service rep Danny Bailey. He always goes out of his way to make sure that I am taken care of and is very helpful. Thank you Danny Bailey. He always goes out of his way to make sure that I am taken care of and is very helpful. Thank you Danny More
Was lied to by the Service Department Manager. Our 2016 Kia Optima has an obvious factory defect and they refuse to repair. This is our third Optima we have purchased from Kia of Vero Beach and am appalled Kia Optima has an obvious factory defect and they refuse to repair. This is our third Optima we have purchased from Kia of Vero Beach and am appalled by their " lack of customer support". Dorothy Castellano. Age 77. More
Mr.Kevin Summers did such a great job. Even after the purchase he was there to show me things I needed to know about my new ride,and I really did appreciate that. Great customer service 😊 purchase he was there to show me things I needed to know about my new ride,and I really did appreciate that. Great customer service 😊 More
I was told that my car was under warranty for 66 more days on the EBS when I got there it wasn't.Tried to get me to have checked and would be 100.00 just to check EBS. Had it checked for free 3 weeks ago days on the EBS when I got there it wasn't.Tried to get me to have checked and would be 100.00 just to check EBS. Had it checked for free 3 weeks ago. Was unable to give me a price if EBS was bad without charge to check it.Service tried to put breaks on did not need them just had checked with another service provider 3 weeks before I can in for recalls, received 3 calls about trying to buy a new car that day. Will not use service center again. I felt they were trying to take advantage of me. More
Cherry greeted right away! Was friendly and warm. I told him what I wanted he took me right to the car. I test drove loved it. Went inside agreed on a price went to finance signed the papers and drove home him what I wanted he took me right to the car. I test drove loved it. Went inside agreed on a price went to finance signed the papers and drove home a happy lady! Everyone was friendly and accommodating. While waiting for the paperwork since it was late manager Carlos sat with me and we enjoyed a pleasant conversation. I was in the car business for 12 years a few of them selling cars. I can’t say enough about my experience with the dealership and it’s employees. I was always a Ford girl but now proudly I can say I am a Kia girl! Thank you Vero Beach Kia!!! More
This is the second Kia dealer I've been to service the same problem. Thankfully this dealership in Vero Beach was able to get it diagnosed correctly and fixed. same problem. Thankfully this dealership in Vero Beach was able to get it diagnosed correctly and fixed. More
Was very good..good experience..would recommend...would definitely go back...easy in finance department with steve...made feel righteous at home..everyone was great definitely go back...easy in finance department with steve...made feel righteous at home..everyone was great More
They were great until I refused to accept a higher payment then they wanted nothing to do with me. I have time left on my lease, so when I said I didn't want to go higher than what I was paying, they payment then they wanted nothing to do with me. I have time left on my lease, so when I said I didn't want to go higher than what I was paying, they tried pressuring me into it. I refused to budge, so they told me they wouldn't work with me any more! More