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Kia of Vero Beach

Vero Beach , FL

4.1
163 Reviews

1075 S. Us Highway 1

Vero Beach , FL

32962

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Showing 163 reviews

September 28, 2024

Great reception and wonderful customer service. My Service Representative Deborah, was very informative, took ownership of my vehicle’s issue and promptly solve our concerns, looking forward to my More

by rafaelegarciam56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department - Deborah
September 11, 2024

Several months ago I purchased a Kia Sportage. I took it in for routine service, while there I was contacted by Kia to see how I was enjoying my purchase. They worked with me to get into a newer More

by fyoung3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Summers
September 01, 2024

Agreed to pay 22000 but was kept there until closing so they could rush us through the paperwork and I had to be to work so i literally just signed what I had to so I wouldn’t be late. The wife finished it More

by butler_browns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William wahl
August 28, 2024

My SUV has black material splattered all over backside of my car, not there when I dropped it off to be serviced and I can’t get this black material off my car!!!! Do not recommend service department here. More

by roxannpegram
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 31, 2024 -

Kia of Vero Beach responded

Thank you for bringing this to our attention. We're very sorry to hear about the black substance you found on your vehicle after servicing with us. Did you have a chance to reach out to our staff before leaving your review? We’re here to help and want to resolve this as quickly as possible. Could you please contact us at customercare@Kiaofverobeach.com with your name, contact details, and service date so we can investigate this further? While we haven’t had any other reports of this issue and don't have a record under your screen name, it’s important to us to fully understand what happened and make it right. If the car wash was contaminated, we will take immediate steps to address it. Your satisfaction is our priority, and we look forward to resolving this for you.

August 24, 2024

Went for oil change and tire rotation got oil change they said they rotated the tires and didn't... not happy what else do they lie about hmmmmm More

by richstrohl2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not saying
Aug 31, 2024 -

Kia of Vero Beach responded

Thank you for sharing your feedback. We want to assure you that we take your concerns seriously. Fortunately, we video record services performed in our shop, including tire rotations, so we can verify whether the service was completed as requested. It's also important to note that during a tire rotation, only the tires and wheels are rotated, not the wheel covers. Sometimes, in the past this has caused confusion, leading to the assumption that the rotation wasn’t performed. We’d like to investigate this matter further to ensure everything was done correctly. Please reach out to us with your contact information at customercare@toyotaofvero.com so we can look into it and address any issues. Your satisfaction is our priority, and we’re here to help.

July 25, 2024

I got the car of my dreams, a 2023 KIA Soul for $22k and this was a great bargain. More

by EquusCaballus45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
July 10, 2024

Took too long to fix something they (another dealership) has not properly installed, like the new engine! Horribly expensive and now I have no AC due to their “service”. More

by Jose Aza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Ho
June 17, 2024

Slimy, dishonest and super pushy. Non professional and rude. These people tried to screw me with hidden xx and added fees. They tried to hide the car’s value with an additional tax ad More

by Normoylebrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler and Freddie and others of no concern
May 26, 2024

Staff was professional and courteous. Work completed in a timely manner. Waiting area was comfortable. Nice to have beverages and snacks. More

by swiftjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall names
May 09, 2024

I only come to Kia of Vero for servicing. Tiffany, Marcio, and Gary are wonderful More

by Verotbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Gary marcio
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