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Kia of Vacaville - Service Center

Vacaville, CA

4.7
125 Reviews

125 Reviews of Kia of Vacaville - Service Center

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October 09, 2024

Absolutely the best service. Jason was excellent and I feel went above and beyond. Rick ( manager) was so very accommodating as well. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Rick
October 09, 2024

They were very helpful with meeting my needs with my car. They also cleared up any confusion I had regarding the service process. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The mechanics are clueless was told nothing was wrong took elsewhere abs there was something weong More

by Lpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Pingul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
October 06, 2024

A bit frustrating for me. This is the second time a KIA recall has resulted in me visiting the dealership multiple times to get a fix More

by RaiderAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Clean service area with coffee and water. Free WiFi. Workers nice. And free car wash! I’ve been to nicer dealerships but this one is just fine! More

by mcoreo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I have been using Kia of Vacaville and they have always done everything to help me with my car!!! I would highly recommend them. Fabulous Customer Service!!! More

by charlotted707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I’ve always had excellent interactions with the service department at this location. Very friendly and helpful staff. More

by Kimberly.Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason (services)
October 01, 2024

The gentleman at the desk was very nice and helpful. However, when I picked my car up they didn’t wash it well and there were stains left on car. I noticed a dent on my hood too. More

by kelhes13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The service advisors were friendly, helpful and professional. Our car was ready just when predicted. Nice experience! More

by gemmerlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rauder
October 01, 2024

Quick in and out; however, they never wash my vehicle well. Horrible car wash job! More

by rhevans921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not remembered
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