Kia of Vacaville - Service Center

Jason, the Service Dept Representative was transparent and timely with communication. My vehicle’s issue was resolved promptly and at no cost since it was a warrantied ailment. and timely with communication. My vehicle’s issue was resolved promptly and at no cost since it was a warrantied ailment. More

The representtative was great, he took care of my problem and even washed my car for me and even washed my car for me More

I had a wonderful experience at Kia of Vacaville, mainly due to the superb service provided by Ismael Ayala. He was upfront about how long the diagnostics would take and handled a vehicle recall by quickly due to the superb service provided by Ismael Ayala. He was upfront about how long the diagnostics would take and handled a vehicle recall by quickly ordering the necessary parts. Ismael also arranged for complimentary Lyft rides to and from the dealership, which was thoughtful. My car was ready and detailed in under three hours, and I spent barely five minutes on paperwork. Ismael's professionalism and commitment to making everything as smooth as possible really stood out. I highly recommend him for his dedication to customer care. More

Ismael was very nice and my service was done in a quick and timely manner. and timely manner. More

My car was there for 7 weeks and still has the problem. Also cal was filthy on the inside when I picked it up. Also cal was filthy on the inside when I picked it up. More

helpful and respectful staff, i had my first service and they were helpful. thank you they were helpful. thank you More

Everyone is so courteous. The level of service is outstanding. Very informative on what they did and what your vehicle need The level of service is outstanding. Very informative on what they did and what your vehicle need More

Very nice customer service! Jason was very helpful. I received a courtesy car wash and my car looked beautiful. Thank you Kia of Vacaville! I'm always happy with your service. Jason was very helpful. I received a courtesy car wash and my car looked beautiful. Thank you Kia of Vacaville! I'm always happy with your service. More

I was very early for my appointment, but they took me in anyway, I will appreciate the mannerism I receive, I will certainly come back . anyway, I will appreciate the mannerism I receive, I will certainly come back . More

Very professional. Always does a great job of servicing my car. They wash and vacuum it too which I love. Always does a great job of servicing my car. They wash and vacuum it too which I love. More