Kia of Vacaville - Service Center

My current service experience was excellent with new Service Manager Ron Payne. Previous experiences were not as positive. I am glad to see positive change Service Manager Ron Payne. Previous experiences were not as positive. I am glad to see positive change More

I bring my Kia from Napa to Vacaville for service because they have always been honest and upfront. I have appreciated the service I have received and will continue to take my Kia there. they have always been honest and upfront. I have appreciated the service I have received and will continue to take my Kia there. More

Service tech Jason handled all scheduling and details perfectly. He stayed in touch with me and offered great advice on planning for a future Kia upgrade. perfectly. He stayed in touch with me and offered great advice on planning for a future Kia upgrade. More

Every time I come in for a maintenance appt, they are very accommodating and provide quick service ! I really like how I can track the status of my car through the link they text me. I also appreciate Se very accommodating and provide quick service ! I really like how I can track the status of my car through the link they text me. I also appreciate Sean for making me an estimate ahead of time for when I needed to do my 30k maintenance. I was able to prepare financially for the big bill and choose only what I wanted without a hassle. More

Customer service in service department 👍🏿 keeps me coming back to service my Kia , great job 👏🏿 Kia in Vacaville coming back to service my Kia , great job 👏🏿 Kia in Vacaville More

Great service! Always very respectful and polite. Never a long wait ! Always easy and crystal clear on the status of my car. Always very respectful and polite. Never a long wait ! Always easy and crystal clear on the status of my car. More

Very nice employees. Very long wait for service. Quality of service good. Thankful for car wash Very long wait for service. Quality of service good. Thankful for car wash More

I scheduled this appointment about a week and a half ago, it was for a recall to fix something in the car that can apparently cause it to spontaneously combust! The person who checked us in was nice, but we it was for a recall to fix something in the car that can apparently cause it to spontaneously combust! The person who checked us in was nice, but we were there for over an hour before they told us that they didn’t even have the part. They told us that the car would be washed and vacuumed, but then told us they hadn’t done it yet. I was done and wanted to just leave. They didn’t attempt to reschedule me. More

Have had my car serviced at Vacaville Kia and have had wonderful customer service each time. Very friendly and explained everything to me. wonderful customer service each time. Very friendly and explained everything to me. More

Great service for my vehicle and didn’t have to wait that long for it to be done long for it to be done More