Kia of Vacaville - Service Center

I scheduled this appointment about a week and a half ago, it was for a recall to fix something in the car that can apparently cause it to spontaneously combust! The person who checked us in was nice, but we it was for a recall to fix something in the car that can apparently cause it to spontaneously combust! The person who checked us in was nice, but we were there for over an hour before they told us that they didn’t even have the part. They told us that the car would be washed and vacuumed, but then told us they hadn’t done it yet. I was done and wanted to just leave. They didn’t attempt to reschedule me. More

Have had my car serviced at Vacaville Kia and have had wonderful customer service each time. Very friendly and explained everything to me. wonderful customer service each time. Very friendly and explained everything to me. More

Great service for my vehicle and didn’t have to wait that long for it to be done long for it to be done More

The service was excellent and very professional. They offered me a ride from their dealership to home . They offered me a ride from their dealership to home . More

Went in for a recall and had the best experience I have ever had at a service department. Everyone was so helpful and friendly, got my vehicle in right on time. They even gave me a ride to a local restau ever had at a service department. Everyone was so helpful and friendly, got my vehicle in right on time. They even gave me a ride to a local restaurant and picked me up!!!! More

Great work and friendly staff. This is already my second time coming here and they're very consistent This is already my second time coming here and they're very consistent More

Horrible dealership ! ! Service Dept is horrible except for Jason who knows what he's doing ! Service Dept is horrible except for Jason who knows what he's doing More

The visit was painless and went off without a hitch. They also performed a factory recall by updating software for the nav system. They organized a Lyft ride to and from my work so I could pick my vehic They also performed a factory recall by updating software for the nav system. They organized a Lyft ride to and from my work so I could pick my vehicle up in a timely fashion. More

I have been coming to this dealership for many years. I'm always satisfied with the work and the professional staff. It makes me feel good knowing I'm getting genuine Kia parts. It costs a little more bu I'm always satisfied with the work and the professional staff. It makes me feel good knowing I'm getting genuine Kia parts. It costs a little more but the service and parts are worth it. More

They were quick and courteous. They got me an uber ride home and back again in two hours when my car was serviced. They got me an uber ride home and back again in two hours when my car was serviced. More