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Kia of Vacaville - Service Center

Vacaville, CA

4.7
124 Reviews

124 Reviews of Kia of Vacaville - Service Center

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November 20, 2024

They were friendly and prompt, and checked through all of the factory recall repairs that were due. More

by Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

I am very thankful for Kia Service dept at Vacaville. My window regulator assembly went out near the end of the day, but they were able to get the car in and done by the end of the day. Thanks Team! More

by balderrama.luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Since I bought my Kia, they have been extremely helpful. I brought in my car for maintenance service a day before my appointment and they took care of me that same day. I’m really happy I’ve joined the Kia More

by Joseayala96.ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Sammy in the service department was so cool he got me a ride to the Mall as I waited for the car to be finished. Then sent a car to pick me up! It was an awesome experience. More

by oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
November 17, 2024

Friendly staff and quick service. Even the shuttle driver service was amazing. Called and he arrived minutes later. Thanks! More

by dtorres91705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
November 15, 2024

We were n dire need to have my daughters 2 year old van because it stops running , Kia of concord refused to help us citing no appointment available so I called Kia of Vacaville and spoke to Meghan and to More

by annakief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan reception ?
November 15, 2024

The service department, and staff were amazing and so supportive, it was great working with them. More

by niteinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Very pleasant first experience. It was quick, everyone was nice and I was able to work remote while waiting. More

by sierrastanley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Good customer service. May take a while to solve the problem, but they try and have good communication. More

by sljohn2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Your staff is Great, but your prices are really getting to high for an oil change, that’s why people stay away fr9m Dealers!!! More

by bgdaddy624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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