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Kia of Vacaville - Service Center

Vacaville, CA

4.7
127 Reviews

127 Reviews of Kia of Vacaville - Service Center

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November 23, 2024

Like usual the service in Kia Vacaville is excellent. The service advisor Sami was very helpful and professional. More

by Arlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaouni
November 23, 2024

Had some pretty good experience. The service is fast and hassle free. Pretty happy with the staff More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Easy, accommodating, helpful, easy, nice, many other words to hit 15 as required by the api More

by mecase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman who answered the phone.
November 23, 2024

They really take care of you, very courteous fast knowledgeable an upfront. A special shout out to Jason and Sammy who go beyond customer service at the Vacaville dealership More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
November 22, 2024

Jason and Timmy (not sure of the name) provided excellent service. The vehicle assessment was done appropriately and the part ordered, installed timely, and recall corrected. Thank you! More

by Rafmen73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy?
November 22, 2024

They communicated with me verbally and kept me posted on the status of my vehicle. More

by Thiabreleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

All the service department is ok take care all the needs for my car , But is One Big Thing , they have a real bad service to set an appointment over the phone ,this been happening for almost a year to set a More

by rangel.sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My car gets so clean after the service. Sami is very polite and explained what needed to be done, More

by Lisagwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami
November 21, 2024

Jason provided great customer service! I appreciated Jason ordering up a Lyft for me and bonus with my car being vacuumed. More

by Greensordi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Good experience at service center got everything taken care in a reasonable amount of time. More

by stopdebt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.