Kia of Vacaville - Service Center

I would give zero stars if I could. They take forever to get anything done and totally suck at communicating what is going on. Find any other Kia dealer to work with! They take forever to get anything done and totally suck at communicating what is going on. Find any other Kia dealer to work with! More

This was by far the worst expert ever in a Kia Dealership. Recently relocated and my car needed service. I made this appointment weeks again. When I arrived I was told they were behind. My bas Dealership. Recently relocated and my car needed service. I made this appointment weeks again. When I arrived I was told they were behind. My basic oil change took 3.1/2 hours so I had get a Lyft to take me back home. Screwed up my whole day. Then I had to call close to closing and was told my care was just being finished. Lyft driver took me back just before 6p (closing) and didn’t even receive a car wash. Worst experience ever. I’m not even comfortable with my car being thoroughly examined. I hated this experience so much that I will drive to another dealership miles away. Ridiculous!!!! I was told I can come back for my car wash btw… like who has time for that? More