Kia of Vacaville - Service Center

The service advisors were friendly, helpful and professional. Our car was ready just when predicted. Nice experience! professional. Our car was ready just when predicted. Nice experience! More

The gentleman at the desk was very nice and helpful. However, when I picked my car up they didn’t wash it well and there were stains left on car. I noticed a dent on my hood too. However, when I picked my car up they didn’t wash it well and there were stains left on car. I noticed a dent on my hood too. More

Quick in and out; however, they never wash my vehicle well. Horrible car wash job! well. Horrible car wash job! More

Kia vacaville staff is always very professional and friendly and most of all very knowledgeable in their work. I would recommend anyone to go and experience the joy and confidence I have to there commi friendly and most of all very knowledgeable in their work. I would recommend anyone to go and experience the joy and confidence I have to there commitment to there customers . Keep up the great work! More

The representtative was great, he took care of my problem and even washed my car for me and even washed my car for me More

Jason, the Service Dept Representative was transparent and timely with communication. My vehicle’s issue was resolved promptly and at no cost since it was a warrantied ailment. and timely with communication. My vehicle’s issue was resolved promptly and at no cost since it was a warrantied ailment. More

I had a wonderful experience at Kia of Vacaville, mainly due to the superb service provided by Ismael Ayala. He was upfront about how long the diagnostics would take and handled a vehicle recall by quickly due to the superb service provided by Ismael Ayala. He was upfront about how long the diagnostics would take and handled a vehicle recall by quickly ordering the necessary parts. Ismael also arranged for complimentary Lyft rides to and from the dealership, which was thoughtful. My car was ready and detailed in under three hours, and I spent barely five minutes on paperwork. Ismael's professionalism and commitment to making everything as smooth as possible really stood out. I highly recommend him for his dedication to customer care. More

Ismael was very nice and my service was done in a quick and timely manner. and timely manner. More

Very nice customer service! Jason was very helpful. I received a courtesy car wash and my car looked beautiful. Thank you Kia of Vacaville! I'm always happy with your service. Jason was very helpful. I received a courtesy car wash and my car looked beautiful. Thank you Kia of Vacaville! I'm always happy with your service. More

helpful and respectful staff, i had my first service and they were helpful. thank you they were helpful. thank you More